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@vanessatello
Reliable data entry clerk with strong customer service skills.
As a detail-oriented professional with a strong background in customer service and data entry, I pride myself on my ability to handle confidential information and resolve customer issues efficiently. My experience includes working with CRM and order management systems, where I consistently achieved a 99% accuracy rate in data entry. I am passionate about contributing to a fast-paced, organized team while continuing to build my administrative career.
In my most recent role as an Administrative & Data Entry Manager at Big Lots, I oversaw daily operations, ensuring workflow efficiency and data accuracy across the team. I managed digital filing systems and led scheduling processes for executive meetings, demonstrating my ability to maintain high standards of organization and communication. My commitment to quality is reflected in my track record of training junior staff and achieving a 99%+ accuracy rate in reporting and documentation.
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Work history, roles, and key accomplishments
ABC Legal Services
Aug 2021 - Jan 2024 (2 years 5 months)
Entered and updated customer data with 99% accuracy across CRM and order management systems. Resolved inquiries via chat, email, and phone, maintaining detailed records for quality control.
Big Lots
Aug 2021 - Jan 2024 (2 years 5 months)
Oversaw daily operations of remote administrative and data entry tasks, ensuring workflow efficiency and data accuracy across the team. Managed and maintained digital filing systems, ensuring secure handling of sensitive client and internal documents.
Degrees, certifications, and relevant coursework
High School Diploma, General Studies
Completed high school education, gaining foundational knowledge and skills. Focused on general studies and prepared for further academic or professional pursuits.
Software and tools used professionally
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