Tyler Colbeth
@tylercolbeth
Results-driven professional with strong background in customer service.
What I'm looking for
I am a results-driven professional with an associate degree and a strong background in customer service and hospitality. My experience as a Pre Sales Representative at HomeSafe allowed me to generate qualified leads and build lasting customer relationships by promoting brand value and product benefits. I consistently achieved daily sales goals through excellent time management and a strong focus on performance.
In my role as an Assistant Store Manager at Calvin Klein, I opened the store, handled bank deposits, and ensured accurate financial procedures. I executed visual merchandising standards and delivered exceptional customer service to enhance the shopping experience. My leadership abilities were further demonstrated as I managed staff performance to ensure efficient daily operations.
Additionally, I have experience as an Office Manager, where I optimized operational efficiency and fostered a positive team culture. My proficiency in using H&R Block software streamlined tasks and boosted productivity, while my knowledge of tax regulations ensured compliance and performance optimization.
Experience
Work history, roles, and key accomplishments
Pre Sales Representative
HomeSafe
Jan 2022 - Present (3 years 6 months)
Generated qualified leads and built lasting customer relationships by promoting brand value and product benefits. Demonstrated excellent time management to stay on pace with individual and team benchmarks. Consistently achieved daily sales goals by maintaining strong focus and performance.
Assistant Store Manager
Calvin Klein Retail
Jan 2018 - Present (7 years 6 months)
Opened the store and handled bank deposits and balancing of cash drawers, ensuring accurate financial procedures and readiness for operations. Executed visual merchandising standards and delivered excellent customer service to enhance the shopping experience. Managed staff performance to ensure efficient and smooth daily operations.
Office Manager
H&R Block
Jan 2017 - Present (8 years 6 months)
Optimized operational efficiency, fostered a positive team culture, and delivered exceptional client service. Demonstrated leadership abilities combined with knowledge of tax regulations and compliance to drive team performance and exceed revenue targets. Enhanced operational efficiency through strategic planning and implementation, ensuring regulatory compliance and performance optimization.
Technical Support Specialist
Provelosity
Jan 2016 - Present (9 years 6 months)
Provided technical support to users in all areas related to personal computers, including data encryption, server setup and maintenance, system and server reformatting, and software troubleshooting. Remotely accessed customer systems to diagnose and resolve issues, ensuring optimal system performance and customer satisfaction.
Front Desk Agent
Marriott Hotels
Jan 2015 - Present (10 years 6 months)
Served as the Guest Services Associate and Front Desk Agent for multiple Marriott properties, ensuring guest satisfaction, safety, and security during overnight hours. Handled guest inquiries, concerns, and complaints in a timely and professional manner, following Marriott standards. Completed nightly accounting and reporting duties, including running audits and balancing reports from day shifts.
Education
Degrees, certifications, and relevant coursework
Northern Virginia Community College
Associate of Science, General Education
Completed an Associate's degree in General Education, building a strong foundation in various academic disciplines. Developed essential skills in critical thinking, communication, and problem-solving.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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