Open to opportunities

Chigbo Odimgbe

@chigboodimgbe

Message

Customer Support Representative with strong organizational and communication skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to leverage my communication skills and passion for customer service in a collaborative environment, with opportunities for growth and development.

I am a dedicated Customer Support Representative with entry-level experience in retail and leadership roles. My journey began at Walmart, where I honed my organizational skills and collaborated with team members to enhance customer service levels. Currently, I am further developing my skills at Best Buy, where I support sales operations and provide technical assistance to customers, ensuring they have a seamless experience with our products.

Throughout my academic career, I held leadership positions at Pine Crest College, including Vice President and Assembly Prefect. In these roles, I not only contributed to planning engaging college activities but also assisted my peers in developing their public speaking and debate skills. My passion for event planning and communication has been instrumental in my ability to connect with others and foster a collaborative environment.

Experience

Work history, roles, and key accomplishments

Current

Sales/Warehouse Associate

Current

Best Buy

Mar 2024 - Present (1 year 3 months)

Supported sales operations with a focus on enhancing customer service workflow and provided technical assistance to customers for basic product functionality.

Sales Support Customer Service Technical Troubleshooting Communication Skills Problem Solving

Warehouse Associate

Walmart

Sep 2023 - Jan 2024 (4 months)

Collaborated with team members to ensure smooth store operations, enhancing customer service levels through effective inventory organization.

Inventory Management Team Collaboration Customer Service Time Management Organizational Skills

Stocking Associate

FAU Bookstore

Aug 2019 - Dec 2019 (4 months)

Responsible for stocking and organizing products to ensure availability for customers.

Customer Service Teamwork

Vice President, Assembly Prefect

Pine Crest College

Jan 2014 - Jul 2015 (1 year 6 months)

Presented on topics related to media, sports, and careers while assisting peers with public speaking tactics and planning engaging events.

Public Speaking Event Planning Leadership Communication Skills Team Collaboration

Volunteer, Assembly Prefect

Pine Crest College

Jan 2014 - Dec 2014 (11 months)

Assisted in pre-planning activities for children in an orphanage and engaged in cultural activities.

Event Planning Teamwork

President, Assembly Prefect

Pine Crest College

Aug 2013 - Jul 2015 (1 year 11 months)

Engaged students in current events and collaborated on various school events, fostering awareness and informed discussions.

Leadership Event Coordination Communication Skills Team Collaboration Student Engagement

Education

Degrees, certifications, and relevant coursework

Florida Atlantic University

Bachelor's degree, Biology

2017 - 2023

Completed a Bachelor's degree in General Biology, focusing on various biological sciences and their applications. Developed strong analytical and research skills through coursework and laboratory work.

Pine Crest College

High School Diploma, General Studies

2013 - 2015

Activities and societies: Served as President and Vice President of the Assembly, organized events, and engaged students in discussions on current events.

Graduated with a High School Diploma, actively participated in student government and organized events, enhancing leadership and communication skills.