Tushar Saini
@tusharsaini1
I automate ServiceNow workflows, analyze ITSM data, and build AI-powered full-stack applications.
IndiaWhat I'm looking for
I'm currently improving operational performance at Aelum Consulting by analyzing CMDB and ITSM data, automating ServiceNow workflows, and building reports for KPIs, SLAs, incident trends, and service quality.
I use data validation, root-cause analysis, trend analysis, and standardized data-management practices to improve reporting accuracy, consistency, and business outcomes.
Previously, at Celebal Technologies, I analyzed cloud infrastructure performance metrics and logs, supported virtual machines, networking, authentication, and monitoring, and documented security controls and infrastructure workflows.
I've also built ThumbGenAI, a Gemini API-powered YouTube thumbnail generator, and RideNow, a real-time ride-booking platform with driver tracking, fare estimation, booking workflows, and role-based access control.
Experience
Work history, roles, and key accomplishments
ServiceNow System Analyst
Aelum Consulting Pvt. Ltd.
Feb 2026 - Present (7 months)
Analyzed CMDB and ITSM data to generate business insights and improve operational performance. Developed reports and dashboards to monitor KPIs, SLAs, and service performance metrics.
Education
Degrees, certifications, and relevant coursework
Rajasthan Technical University
Bachelor of Technology, Information Technology
2021 - 2025
Grade: 8.83 CGPA
Pursued a Bachelor of Technology in Information Technology, achieving a CGPA of 8.83.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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