Open to opportunities

Tshitamba Gilbert

@tshitambagilbert

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Multilingual sales and operations professional with 10+ years across banking, media, and journalism.

Tanzania

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What I'm looking for

I am looking for a role where I can leverage sales and operations expertise, drive revenue, mentor teams, and grow within a collaborative, results-oriented organization.

I am a results-driven professional with over 10 years of progressive experience spanning sales, banking operations and journalism, having worked across DR Congo and Tanzania. I have a proven record in customer relationship management, revenue generation and team leadership, consistently meeting targets and improving team performance.

I bring strong analytical, organizational and cross-cultural communication skills, with hands-on experience in financial operations, market analysis, contract negotiation and content production. I seek roles where I can apply my diverse background in administration, marketing, human resources, logistics or accounting to drive measurable outcomes.

Experience

Work history, roles, and key accomplishments

Current

Sales Manager

Current

Clouds Media Group

Jan 2024 - Present (1 year 9 months)

Led sales strategy and execution for media products, achieving consistent monthly revenue targets and improving team performance by 25% while increasing client retention to 85%.

Sales Strategy Client Relationship Management Team Leadership Contract Negotiation Market Analysis Sales Forecasting CRM

Bank Teller Officer

Unknown

Jan 2019 - Dec 2023 (4 years 11 months)

Processed ~150 daily transactions with 99.8% accuracy, maintained compliance with AML and security protocols, and drove branch growth by acquiring 30+ new accounts monthly.

Cash Handling Account Reconciliation AML Customer Service Cross Selling Training

Journalist

RTNC Lubumbashi

Jun 2014 - Feb 2018 (3 years 8 months)

Researched and produced radio and television stories reaching 500,000+ audience, conducted high-profile interviews, and delivered live field reports while meeting tight editorial deadlines.

Reporting Interviewing Script Writing Source Development Content Production

Education

Degrees, certifications, and relevant coursework

College of Business Education

Bachelor of Business Administration, Business Administration

2010 - 2013

Completed a Bachelor of Business Administration with focus on business management, marketing and financial accounting including coursework in organizational behavior, business finance, marketing management, and operations management.

University of Technology (Bel Campus)

Bachelor of Political Science, Political Science

2007 - 2010

Completed a Bachelor of Political Science with focus on political systems, international relations and public administration including coursework in public policy, political communication, and research methods.