dorah teddy
@dorahteddy
Bank Officer at NCBA Bank Tanzania processing 100+ daily transactions and helping customers adopt digital banking.
TanzaniaWhat I'm looking for
At NCBA Bank Tanzania, I process daily deposits, withdrawals, transfers, and loan payments while maintaining accurate records and compliance with Central Bank of Tanzania regulations. I also support customers with account opening and help them use the NCBA mobile app and internet banking.
Previously, as a Digital Sales Trainee at ABSA Bank Tanzania, I researched client needs and promoted digital banking products. I hold an MA in Economics from the University of Dar es Salaam, with a specialization in Macroeconomics, Financial Markets & Development Economics.
Experience
Work history, roles, and key accomplishments
Bank Officer
NCBA Bank Tanzania
Oct 2020 - Present (6 years)
Processed over 100 daily banking transactions with zero error tolerance, maintained compliance with bank policies and Central Bank regulations, and assisted in opening and managing over 200 customer accounts annually. Spearheaded digital banking adoption and resolved customer complaints to achieve high satisfaction scores.
Digital Sales Trainee
ABSA Bank Tanzania
Jul 2019 - Oct 2019 (3 months)
Researched client profiles and business needs to tailor sales presentations, prospected potential clients for digital banking products, and managed customer documentation with accuracy. Delivered structured sales presentations and handled customer concerns with composure.
Volunteer Project Coordinator
Great Hope Foundation
Jan 2017 - Jan 2018 (1 year)
Planned and coordinated project activities across multiple work streams, monitored team performance, and negotiated with donors to secure resources. Delegated duties to volunteers to foster accountability and collaboration.
Education
Degrees, certifications, and relevant coursework
University of Dar es Salaam
Master of Arts, Economics
2022 - 2025
Pursued a Master of Arts in Economics with specialization in Macroeconomics, Financial Markets, and Development Economics.
University of Dar es Salaam
Bachelor of Arts, Economics
2017 - 2020
Graduated with a solid foundation in microeconomics, econometrics, monetary policy, and financial analysis.
Tech stack
Software and tools used professionally
Availability
Location
TanzaniaAuthorized to work in
Salary expectations
Job categories
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