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Tsanislav ShkodrovTS
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Tsanislav Shkodrov

@tsanislavshkodrov

I grow sales, build digital demand, and deliver high-stakes customer resolutions at speed.

Bulgaria
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At Enev Ltd., I sell windows, doors, façades and pool enclosures from lead sourcing and client scoping through installation. I also manage national polycarbonate distribution across six warehouses and built reporting that made site-level performance visible for the first time.

I brought marketing in-house by building the website and running Meta and Google Ads, helping grow sales across the manufactured range by roughly 6x.

Previously at Crypto.com, I resolved executive escalations, secured compromised accounts, supported high-value clients, and handled complex crypto, fiat, card, trading, wallet, dApp and NFT cases. I maintained 100% QA, roughly 95% CSAT, and high productivity while coaching new hires and covering daily operations.

Fast-paced environments with no room for error taught me to hold quality, speed and volume together. I bring that same focus to customer relations, sales, account security and operational improvement.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

New Bulgarian University logoNU

New Bulgarian University

Bachelor of Fashion, Fashion

2023 -

Pursuing a Bachelor of Fashion degree at New Bulgarian University, ongoing since October 2023.

Tech stack

Software and tools used professionally

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