Open to opportunities

Tom Bovingdon

@tombovingdon

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Business development leader driving growth with CPaaS and conversational AI.

United Kingdom

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What I'm looking for

I seek a growth-focused sales role where I can build strategic partnerships, sell CPaaS/AI solutions, lead full sales cycles, and drive long-term enterprise value in a collaborative, product-led environment.

I am a results-driven business development and account management professional with over nine years' experience driving new business growth through cloud technologies such as CPaaS and conversational AI.

Currently I work as a Business Development Manager at Soprano Design, selling CPaaS and conversational AI into large enterprises and operators, closing multiple deals through partnerships like BT and developing enterprise relationships including NHS and local government.

Previously I launched BytePlus's SMS product in EMEA, delivering £500,000 (Q1 2023) through a go-to-market strategy, and managed operator partnerships and key accounts at Infobip, overseeing c.£20M revenue from strategic partners.

I combine consultative selling, partnership development and cross-functional collaboration with technical fluency in SQL and Python to deliver scalable solutions and long-term client value.

Experience

Work history, roles, and key accomplishments

Current

Business Development Manager

Current

Soprano Design

Aug 2023 - Present (2 years 3 months)

Drive direct sales and partnerships with UK mobile network operators, closing 13 CPaaS deals in Q1 2025 and securing enterprise conversational AI deals (average ACV £50k, TCV ~£150k) including NHS and police projects. Develop partner relationships (e.g., BT, Jersey Telecom), lead commercial negotiations, and run platform training and workshops.

Partner Management Enterprise Sales Deal Negotiation HubSpot GTM Strategy

Account Executive

BytePlus

May 2022 - Aug 2023 (1 year 3 months)

Launched SMS cloud product in EMEA and generated £500,000 in wholesale SMS revenue (Q1 2023), owned full sales cycle across UK, Singapore and China, and sold recommendation, video and CDN solutions to enterprise customers.

GTM Execution Cross Functional Collaboration Pipeline Building Commercial Negotiation Salesforce

Partner Growth Manager

Infobip

Oct 2019 - May 2022 (2 years 7 months)

Managed £20M annual revenue from partnerships with BT and Telefónica UK, established operator relationships and processes across UK & Ireland, led commercial negotiations and onboarding of carriers to Infobip's CPaaS solutions.

Partner Management Carrier Relations Commercial Negotiation Salesforce Onboarding Revenue Management

Key Account Manager

Infobip

Jul 2018 - Oct 2019 (1 year 3 months)

Focused on key accounts driving retention and growth, cross-sell/up-sell to meet targets, and acted as primary technical liaison for SMPP and API integrations while mentoring new colleagues.

Account Management Cross Sell & Customer Success Mentoring Salesforce

Account Manager

Infobip

Nov 2016 - Jul 2018 (1 year 8 months)

Maintained and grew client relationships, handled technical setup and international messaging queries, and supported strategic growth initiatives to drive customer retention and advocacy.

Account Management Customer Support API Integration Retention Cross Border Messaging Salesforce

Payments Coordinator

Badoo

Oct 2014 - Oct 2016 (2 years)

Supported global payments rollout and optimization, ran A/B tests to improve conversion, and produced SQL-driven reports and Python visualizations to monitor payment performance across suppliers and flows.

Payments Operations SQL Python A B Testing Microstrategy Data Analysis Reporting

Payments Administrator

Betfair

Mar 2014 - Oct 2014 (7 months)

Executed diverse payment transactions, monitored daily payment reports for anomalies, reconciled client data, and ensured compliance with data protection and security standards.

Payments Processing Compliance Reporting Client Data Management