Tolulope Odeyemi
@tolulopeodeyemi1
I support customers, travel bookings, sales, and business operations through accurate, responsive administrative service.
NigeriaWhat I'm looking for
I've supported U.S. travelers at Dreamport (ASAPTickets), handling travel inquiries, booking international flights and packages, creating itineraries, and following up through every stage of the journey.
At Trustlub and Fluid Resources, I resolved live-chat customer inquiries, tracked orders and deliveries, documented interactions, and shared demand and feedback insights with internal teams.
My customer care work at Plinks Electronics included helping customers choose products, processing orders, managing warranty and repair records, and coordinating with warehouse and technical teams.
I've also provided administrative support in oil and gas and government settings, managing meetings, reports, documentation, procurement tracking, schedules, correspondence, and digital document management.
Experience
Work history, roles, and key accomplishments
Independent Travel Consultant
Dreamport (ASAP Tickets)
Jun 2022 - Apr 2026 (3 years 10 months)
Handled travel inquiries from U.S. clients, booked international flights and packages, and provided end-to-end follow-up to ensure smooth travel experiences.
Customer Care Agent and Live Chat Specialist
Trustlub and Fluid Resources
Jan 2021 - Apr 2022 (1 year 3 months)
Provided accurate product information, resolved customer complaints, tracked orders, and maintained detailed chat logs to ensure high customer satisfaction.
Customer Care Representative
Plinks Electronics
Mar 2019 - Dec 2020 (1 year 9 months)
Assisted customers with product inquiries, processed orders, managed records, and coordinated with warehouse to ensure timely delivery and satisfaction.
Freelance Virtual Assistant to the Production Manager
Emporis Oil and Gas Limited
Jul 2018 - Jan 2019 (6 months)
Provided administrative support to the Production Manager, managed meetings, compiled reports, and assisted with procurement and compliance.
Administrative Assistant to the Chief of Staff
Office of the Chief of Staff to the Kogi State Governor
Dec 2017 - Feb 2018 (2 months)
Provided executive support, managed schedules and correspondence, and supported digital document management and interdepartmental communication.
Education
Degrees, certifications, and relevant coursework
Ladoke Akintola University of Technology
Bachelor of Technology, Chemical Engineering
2010 - 2015
Bachelor of Technology in Chemical Engineering from Ladoke Akintola University of Technology, Ogbomoso, Nigeria.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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