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Okoronkwo Adaeze

@okoronkwoadaeze

Message

I support travelers and customers with bookings, enquiries, records, and remote administrative coordination.

Nigeria

Message

What I'm looking for

I'm seeking international remote opportunities or relocation where I can support customers and travelers through clear communication, booking assistance, accurate records, and reliable administrative coordination.

I'm currently supporting Dreamport customers with flight bookings, itinerary changes, travel enquiries, and travel options suited to their schedules and budgets.

Across MBL Doors, New Gemsy Industry Nigeria Limited, Hongdarun, and Discovery International FZE, I've handled customer requests, record management, correspondence, scheduling, travel arrangements, and day-to-day office administration.

I work comfortably across phone, email, chat, CRM systems, and remote collaboration tools, bringing clear communication and organized follow-through to customer and administrative work.

Experience

Work history, roles, and key accomplishments

Current

Travel Consultant

Current

Dreamport

Jan 2026 - Present (8 months)

Assist customers with flight bookings, itinerary changes, and travel enquiries via phone, email, and chat. Recommend travel options, process booking changes, and maintain CRM records.

Customer Service Travel Consulting Flight Booking Itinerary Changes CRM Email Support Live Chat Remote Collaboration

Customer Support / Data Management

MBL Doors

Sep 2023 - Jul 2024 (10 months)

Responded to customer enquiries and supported daily customer service activities. Maintained accurate records and assisted with data management.

Customer Service Data Management Record keeping Problem Solving

Administrative Assistant

New Gemsy Industry Nigeria Limited

Jan 2020 - Jul 2023 (3 years 6 months)

Managed calendars, meetings, correspondence, and business documents. Coordinated communication, travel arrangements, and day-to-day administrative activities.

Calendar Management Meeting Coordination Correspondence Travel Arrangements Administrative Support Record keeping

Sales Representative

Hongdarun

Aug 2018 - Sep 2019 (1 year 1 month)

Assisted customers with product enquiries and supported sales activities. Maintained professional customer relationships and followed up on sales opportunities.

Customer Service Sales Support Relationship Management Follow up

Assistant Manager / Secretary

Discovery International FZE

Jan 2015 - Aug 2018 (3 years 7 months)

Started as Secretary and was promoted to Assistant Manager. Supported management with correspondence, scheduling, documentation, and daily administrative activities.

Administrative Support Correspondence Scheduling Documentation Office Coordination Customer Service