At Dreamport, I manage inbound and outbound calls and match clients with convenient, cost-effective flights. I close 10+ travel deals weekly and research airline pricing and schedules to find suitable options.
At SkyNest Travels, I supported customers remotely through email and live chat, maintained accurate CRM records, and proposed workflow improvements to response efficiency. My experience also includes travel sales, virtual assistance, and administrative support, and I hold certifications in travel agent operations, CRM, and virtual assistance.

