Tim Smith

As a dedicated professional, I am committed to delivering exceptional data accuracy, seamless operations, and outstanding customer service. My expertise in data entry, technology, and project management drives efficiency and helps exceed performance goals in dynamic environments. Currently, I serve as a Training Support Manager at Everblue, where I coordinate and organize training logistics, ensuring every detail is meticulously managed.

In my role, I have successfully managed training events, from booking hotels for instructors to securing venues for in-person sessions. My proficiency in tools like Jira and Confluence allows me to track event details effectively, ensuring seamless execution. Additionally, I provide customer support and technical assistance, addressing inquiries and resolving issues to enhance the overall experience for students and instructors alike.

With a background in data management and sales, I have honed my skills in logging orders, processing exam access codes, and conducting outbound sales calls to promote training programs. My certifications in project management and customer service further underscore my commitment to excellence and my ability to contribute positively to any team.