annakaye harrisonAH
Open to opportunities

annakaye harrison

@annakayeharrison

Customer service professional with extensive experience in hospitality.

Jamaica

What I'm looking for

I am looking for a role that values creativity and enhances customer satisfaction.

I am a dedicated customer service professional with a strong background in the hospitality industry. With years of experience as a server and hostess, I have honed my skills in effective communication and customer satisfaction. My journey began at the Western Hospitality Institute, where I developed a passion for providing exceptional service to guests.

Throughout my career, I have worked in various prestigious establishments, including Royalton White Sands and Jewel Grande Resort and Spa. My roles have ranged from server to restaurant supervisor, allowing me to gain a comprehensive understanding of restaurant operations. I take pride in ensuring that every guest has a memorable dining experience, addressing their needs and preferences with care.

As I continue to grow in my career, I am eager to leverage my creativity and customer service expertise in a position that allows me to contribute to improving customer satisfaction. I believe that my attention to detail and commitment to excellence will make a positive impact in any hospitality setting.

Experience

Work history, roles, and key accomplishments

JS
Current

Hostess

Jewel Grande Resort and Spa

Jan 2020 - Present (5 years 5 months)

Responsible for greeting guests, managing seating arrangements, and ensuring a pleasant dining experience by addressing guest needs.

Education

Degrees, certifications, and relevant coursework

WI

Western Hospitality Institute

Career Advancement Program, Hospitality Management

2015 - 2016

Participated in the Career Advancement Program, gaining skills in hospitality and customer service.

WH

William Knibb Memorial High

High School Diploma, General Education

2010 - 2015

Completed secondary education with a focus on general proficiency subjects including English Language, Mathematics, and Information Technology.

WS

Wakefield Primary School

High School Diploma, Primary Education

2004 - 2010

Tech stack

Software and tools used professionally

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annakaye harrison - Hostess - Jewel Grande Resort and Spa | Himalayas