Tiffany Camille
@tiffanycamille
Experienced Patient Financial Services specialist skilled in cash reconciliation, healthcare billing, and claims resolution.
United StatesWhat I'm looking for
I am a Patient Financial Services specialist with a Bachelor of Science in Business Administration - Finance from Colorado Technical University (June 2023) and a 3.46 GPA.
In my current role I perform weekly remote deposits ranging from $50k to over $3 million, reconcile medical center deposits to cash management systems, and record payments using correct general ledger strings while maintaining SOX controls.
I have extensive member-facing experience resolving insurance and guarantor credit balances, posting payments and adjustments from 835 remittances and multiple payment channels, and researching electronic remittance errors via Optum and Health Logic.
I bring leadership and training experience from prior supervisory and dispatcher roles, a strong focus on process accuracy and audit readiness, and a pragmatic, solutions-oriented approach to improving revenue-cycle and cash posting operations.
Experience
Work history, roles, and key accomplishments
Cash Applications Specialist
Kaiser Permanente
Mar 2023 - Present (3 years 3 months)
Performs weekly remote deposits ranging from $50k to over $3M, reconciles deposits and resolves variances, and maintains SOX controls while posting insurance and guarantor payments.
Customer Service Representative III
Kaiser Permanente
Jul 2014 - Mar 2023 (8 years 8 months)
Handled inbound calls for Mid-Atlantic and California regions resolving eligibility, billing and claims inquiries, assisted Medicare/Medicaid members, and served as escalation and chat lead.
Senior Service Dispatcher
Capitol Office Solutions
Nov 2009 - May 2014 (4 years 6 months)
Scheduled and dispatched field technicians, trained new dispatchers, and managed daily service deliveries and installations to ensure timely resolutions for clients.
Benefits Services Representative
Hewitt Associates
May 2008 - Mar 2009 (10 months)
Supported employee benefits enrollments and qualifying life events, reconciled carrier files to correct system errors, and managed confidential employee benefit records.
Department Manager
Office Depot
May 2007 - May 2008 (1 year)
Managed the Design, Copy, Print & Ship department of 5-10 associates, met weekly and monthly sales and profit goals, and implemented strategies to increase departmental revenue.
Copy & Print Center Supervisor
Staples
Nov 2003 - May 2007 (3 years 6 months)
Supervised an 8-10 person copy and print center team, maintained customer order workflows and vendor repair coordination, and managed digital production using Adobe and MS Office tools.
Education
Degrees, certifications, and relevant coursework
Colorado Technical University
Bachelor of Science, Finance
Grade: 3.46 GPA
Completed a Bachelor of Science in Business Administration with a Finance concentration at Colorado Technical University, graduated June 2023 with a 3.46 GPA.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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