Kimberly Taylor
@kimberlytaylor
Detail-oriented healthcare administration professional with strong analytical skills.
What I'm looking for
I am a highly motivated healthcare administration professional with extensive experience in patient account management and reimbursement processes. Over the years, I have honed my skills in strategic planning, problem-solving, and communication, enabling me to effectively navigate the complexities of healthcare billing and insurance regulations.
Throughout my career, I have worked in various roles, including Patient Account Specialist and Reimbursement Coordinator, where I successfully managed accounts receivable, resolved denials, and trained new employees on updated software and departmental changes. My analytical skills allow me to interpret and summarize data into meaningful information, ensuring optimal reimbursement levels and compliance with healthcare regulations.
I am passionate about contributing to a team that values organization and attention to detail. I thrive in fast-paced environments and am committed to delivering high-quality results that enhance operational efficiency and patient satisfaction.
Experience
Work history, roles, and key accomplishments
Patient Account Specialist/Super User & Trainer
Elmhurst Memorial Hospital
Feb 2011 - Present (14 years 4 months)
Perform all Managed Care and Medicaid Replacement follow-up with collection, correspondence with our internal Call Center to give account resolution, account reconciliation and resolving all denials. Work several A/R reports, work all correspondence from insurance and medical liaisons, working billing workques for claims claim submissions, trend problems that affect reimbursement levels, do all wr
Senior Physician Reimbursement Specialist
Loyola University Medical Center
Mar 2010 - Present (15 years 3 months)
Perform follow up and research on open A/R balances as assigned in the Paperless Collection System (PCS) work files or directly by my Manager and in accordance with written policies, contact insurance companies as needed to initiate payment. Responsible for training existing employees with any updated software or departmental changes, provide consistent feedback to assigned LUMC collectors regardi
Professional Billing Collection Specialist
Loyola University Medical Center
Dec 2008 - Present (16 years 6 months)
Perform follow up and research on open A/R balances as assigned in the Paperless Collection System (PCS) work files, contact insurance companies/Third Parties by telephone, letter, fax, e-mail as needed to initiate payment. Trained new and existing employees with any updated software or departmental changes, appeal adjudication by insurances, follow up on all correspondence from insurance, account
Patient Account Specialist (Call Center)
Loyola University Physician Foundation
Jan 2006 - Present (19 years 5 months)
Responsible or all incoming patient inquiries regarding Physician billing (all specialties), claim correction (modifiers, CPT codes, Dx. codes, fee schedules, and insurance verification), account reconciliation (credit balances and account adjustments), self pay collections, insurance statusing, insurance appealing, collection of aged accounts, running reports, correspondence follow-up, patient fi
Reimbursement Specialist/Collector
Chartwell CareGivers
Sep 2004 - Present (20 years 9 months)
Process Medicare claims for corrections (modifiers, HCPC codes, ICD-9, units of service, DOS, facility charges etc.). Manages all Medicare pending accounts on a routine basis, account statusing, account reconciliation (credit balances and account adjustments), collection of problem aging accounts, running reports, correspondence and follow-up with all written and verbal inquiries (BIS, Medicare Re
Reimbursement Coordinator/Specialist
Care Med Chicago/Ultra Care
Jun 2002 - Present (23 years)
Bills the Department of Public Aid for services rendered per billing cycle, processing prior approvals, spendowns, manages all pending accounts on a routine and timely basis. Manages and solves problems related to outstanding A/R, completed all necessary correspondence and follow-up with all written and verbal inquiries, prepared and maintain all patient financial records, running reports, assiste
Physician Billing Analyst
Phoenix Physician Billing Services/Affiliate of Mt. Sinai Ho
Oct 2001 - Present (23 years 8 months)
Auditing/Quality Review of all claims, ICD-9, CPT, HPCS coding, charge entry, billing primary, secondary, and third party insurance’s, account statusing. Worked with medical systems (NEBO, NDAS, Meditech, MD Everywhere, Easy-Cap), running reports, assisting in new hire training, insurance adjustments, verification of clinical information, worked exception reports to reprocess rejected claims, requ
Surgical Insurance Billing Manager/Coder
Oak Brook Surgical Center
Nov 2000 - Present (24 years 7 months)
ICD-9, CPT, and HPCS coding, posted charges, facility fee pricing, billing primary, secondary, third party insurance (Medicare, Medicaid, HMO, Workman’s Compensation, Blue Cross, Commercial Payers, and Self pay) operative report interpretation, EOB interpretation, insurance adjustments, medical records management, electronic billing (SIS, Medisoft). Insurance verification (PreCert), account status
Medical Insurance Biller/Patient Representative
MacNeal Hospital
Sep 1999 - Present (25 years 9 months)
Billed primary, secondary, and third party Insurance (Medicare, Medicaid, HMO, Workmen’s Compensation, Blue Cross, Commercial and Self Pay) verified insurance benefits, follow-up on account status, made account adjustments for captivated services, claims coding (CPT, ICD-9, HCFA, and UB92). Worked with medical systems (IDX, NEIC, NEBO, MS-4) mad a weekly report of return mail, Pre-certification, b
Medical Assisting/Internship
Health First Clinic
Jan 1998 - Present (27 years 5 months)
Examination room preparations, veinipuncture, giving injection, sterilization of surgical instrument, preparation of surgical trays, assisting in minor surgery, taking of vital signs, ear and eyes irrigation, patient histories, vision test, urinalysis, CPR certified, and abiding with OSHEA rules and regulations. Patient charting, scheduling patients, physician billing (Medicare, Public Aid, Commer
Education
Degrees, certifications, and relevant coursework
Robert Morris College
Bachelors of Health Care Management, Health Care Management
2001 - 2002
Pursued a Bachelor's degree focusing on Health Care Management. Developed skills relevant to the administration and management of healthcare services.
Robert Morris College
Associate in Medical Assisting/Allied Health, Medical Assisting/Allied Health
1996 - 1998
Activities and societies: CPR certified
Completed coursework in Medical Assisting and Allied Health. Obtained CPR certification during the program.
Availability
Location
Authorized to work in
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