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LMResults-driven Customer Success professional with over 10 years of experience.
Experience
Strategic Accounts Director
Augmedix
Dec 2024 - Present (11 months)
Senior Principal Customer Success Manager
Unqork
Nov 2021 - Sep 2023 (1 year 10 months)
Principal Customer Success Manager
Qualtrics
Jul 2020 - Nov 2021 (1 year 4 months)
Manager - Management Consultant
Cognizant
Jul 2018 - Jul 2020 (2 years)
Senior Consultant - Management Consultant
Deloitte
Mar 2015 - Jul 2018 (3 years 4 months)
Strategic mental health clinician and wellness consultant with extensive experience.
Experience
Community Mental Health Educator
Alzheimer's Association
Oct 2019 - Present (6 years 1 month)
Psychiatric Nurse Practitioner
LifeStance Health, Inc.
Feb 2019 - Present (6 years 9 months)
DPExecutive healthcare leader driving multi-site operations, compliance, and growth.
Experience
Vice President of Operations
Assil Gaur Eye Institute
Jan 2023 - Present (2 years 10 months)
Vice President of Operations
Cano Health
Jan 2022 - Dec 2023 (1 year 11 months)
Director of Regional Operations
CC
United States250k-350k USD
ERP and AI implementation leader driving Oracle and SAP transformations with measurable ROI.
Experience
ERP Program Manager
Byrne Dairy
Jan 2021 - Present (4 years 10 months)
JWExperienced nurse specializing in telehealth, infusion therapy, and clinic operations.
Experience
Director of Clinical Operations
Wellness Nashville
Jun 2020 - Present (5 years 5 months)
Director of Telehealth Education
Empower Health USA
Aug 2017 - Jun 2020 (2 years 10 months)
Licensed Practical Nurse
I am a Strategic IT Program Management Director driving large-scale digital transformation and measurable business value.
Experience
CBSenior Director, Digital Technology
CBRE
Jan 2022 - Jan 2024 (2 years)
CBProject Manager Director
CBRE
Jan 2016 - Jan 2022 (6 years)
Director of Business Services
Colyar Technology Solutions
Jan 2015 - Jan 2016 (1 year)
Results-driven RN with global coordination, emergency, and correctional care experience, delivering excellence in patient outcomes.
Experience
MCCoordinating Nurse
MedAire, an International SOS Company
Apr 2022 - Present (3 years 7 months)
RWRegistered Nurse
Restore Hyper Wellness
Sep 2024 - Aug 2025 (11 months)
CHUnited States75k-100k USD
Drives results through quality, compliance, and process improvement in regulated industries.
Experience
Quality Release Coordinator Supervisor
Fresenius Medical Care NA
Jan 2020 - Present (5 years 10 months)
Antigua and Barbuda26k-35k USD
Experienced healthcare administrator with 20 years in customer service.
Experience
Marketplace Insurance Assistant
Maximus Inc.
Nov 2024 - Present (1 year)
Medicaid Enrollment Assistant
United States42k-75k USD
Healthcare Support specialist with 15 years of experience as a Registered Nurse, transitioning from the clinical, to the technical side of healthcare.
Experience
Prior Authorization Specialist
MedWatch LLC
Sep 2024 - Present (1 year 2 months)
Administrative Coordinator
JLUnited States200k-450k USD
Zero to One to Enterprise - Healthcare Polymath - New Vertical GM - Strategic Initiative Leader
Experience
DIRECTOR NEW BUSINESS GM, RPM & CLINICAL PROGRAMS
OMRON HEALTHCARE
Jan 2020 - Dec 2022 (2 years 11 months)
OHDIRECTOR NEW BUSINESS GM, HEALTHCARE SERVICES
Have 4 years of experience in Power Bi, Power apps , Power automate,Python , SQL , Excel , SSAS.
Experience
OPSoftware Engineer
Optum
Jun 2013 - Aug 2017 (4 years 2 months)
Provider Enrollment and Credentialing Specialist with strong claims and payer compliance expertise.
Experience
ACProvider Enrollment Specialist
Accenture
Feb 2023 - Sep 2025 (2 years 7 months)
Healthcare director driving revenue growth and operational efficiency across client portfolios.
Experience
OPDirector of Client Management
Optum
May 2022 - Present (3 years 6 months)
Clinical Quality Manager
Optum
Mar 2021 - May 2022 (1 year 2 months)
OPClient Services Team Lead
VVCertified Professional Coder with expertise in medical coding.
Experience
Medical Coder
Optum Global Solutions
May 2024 - Present (1 year 6 months)
Compassionate healthcare support professional with over 5 years of experience.
Experience
Remote Patient Support Representative
Change Healthcare/Optum
Jan 2021 - Dec 2024 (3 years 11 months)
Patient Account Representative
Saint Francis Health System
Jan 2018 - Dec 2021 (3 years 11 months)
NTResults-driven healthcare professional with expertise in formulary strategy.
Experience
Associate Director, Commercial Formulary Strategy and Analytics
OptumRx / UnitedHealth Group
Feb 2024 - Present (1 year 9 months)
Associate Director, Commercial Formulary Strategy and Analytics
Optum Rx / UnitedHealth Group
Feb 2024 - Present (1 year 9 months)
Team lead and senior medical coder specializing in HCC and outpatient coding.
Experience
Team Lead, Medical Coding
Phoenix Cybertech
Sep 2023 - Present (2 years 2 months)
Coding Specialist
Logix Health
Jan 2023 - Aug 2023 (7 months)
Senior Medical Coder
Brightdrive HCS
Jul 2021 - Dec 2022 (1 year 5 months)
Detail-oriented credentialing specialist with expertise in healthcare operations.
Experience
IT Helpdesk Support Specialist
Elevance Health
Dec 2024 - Mar 2025 (3 months)
Credentialing Specialist
Ohio Department of Medicaid
Jul 2022 - Nov 2024 (2 years 4 months)
Customer Service Representative
Automated Health Systems
Sep 2021 - Jun 2022 (9 months)
RDCertified medical coder with expertise in accurate coding and auditing.
Experience
Sr. Medical Coder
VLMS Global Healthcare
Feb 2025 - Present (9 months)
Medical Coder
Optum Health and Technology
Jul 2023 - Feb 2025 (1 year 7 months)
Field Service Coordinator (RN)
Anthem Inc.
Jul 2016 - Present (9 years 4 months)
Registered Nurse - Psychiatric Inpatient Services
St. Joseph Behavioral Health Center
Jun 2016 - Present (9 years 5 months)
Staff Registered Nurse
Memorial Hermann Hospital
Dec 2014 - Present (10 years 11 months)
Total Vision LLC
Jan 2017 - Dec 2022 (5 years 11 months)
LERegional Manager
LensCrafters
Jan 2010 - Dec 2017 (7 years 11 months)
ERP Program Manager
MDVAMILK
Jan 2017 - Jan 2021 (4 years)
Vice President, Technology
SCORE
Jan 2015 - Jan 2016 (1 year)
SVP Information Management
NeighborWorks America
Jan 2013 - Jan 2015 (2 years)
Flo Clinical Services
Mar 2014 - Aug 2017 (3 years 5 months)
Solution Manager
FPX
Jan 2014 - Jan 2015 (1 year)
ORConsulting Manager
Oracle
Jan 2008 - Jan 2014 (6 years)
BCEmergency Department/Trauma Nurse
Banner Thunderbird Medical Center
Jan 2019 - Mar 2022 (3 years 2 months)
Correctional Health Nurse
Maricopa County Correctional Health Services
Feb 2017 - Jan 2019 (1 year 11 months)
Supply Chain Clerk
Fresenius Medical Care NA
Jan 2019 - Jan 2020 (1 year)
Associate Post Market Surveillance Specialist
Fresenius Medical Care NA
Aug 2016 - Jan 2019 (2 years 5 months)
Complaint Technician
Fresenius Medical Care NA
Aug 2012 - Aug 2016 (3 years 11 months)
State of Ohio
Jun 2024 - Jul 2024 (1 month)
Covid-19 Vaccine Coordinator
Nevada Covid 19
Jun 2022 - Jul 2023 (1 year 1 month)
Medicaid Enrollment Specialist
Oklahoma Healthcare Authority
Jan 2023 - Mar 2023 (2 months)
Mellowatts Communications, LLC
Jan 2022 - Present (3 years 10 months)
Patient Care Advocate
CareXM
May 2024 - Aug 2024 (3 months)
Customer Service Associate
Wild Bill's Tobacco
Nov 2022 - Mar 2024 (1 year 4 months)
Registered Nurse
Hazel Findlay Country Manor
Apr 2020 - Jan 2022 (1 year 9 months)
OMRON HEALTHCARE
Oct 2018 - Jan 2020 (1 year 3 months)
OHDIRECTOR GROWTH STRATEGY & EXECUTION - HEAD OF OPERATIONS
OCULUS HEALTH
Sep 2015 - Oct 2018 (3 years 1 month)
FOUNDER/CEO
NATIONAL HEALTH CARE PROVIDER SOLUTIONS
Aug 2011 - Mar 2015 (3 years 7 months)
VENTURE CAPITAL ANALYST
PEARL STREET VENTURE FUNDS
Jan 2009 - Aug 2011 (2 years 7 months)
Optum
Jan 2019 - Feb 2021 (2 years 1 month)
OPClient Account Specialist
Optum
Oct 2017 - Jan 2019 (1 year 3 months)
OPRegional Account Manager
Optum
Jul 2015 - Oct 2017 (2 years 3 months)
Senior Clinical Consultant
Optum Rx / UnitedHealth Group
Mar 2020 - Feb 2024 (3 years 11 months)
Clinical Consultant
Optum Rx / UnitedHealth Group
Nov 2016 - Feb 2020 (3 years 3 months)
Clinical Pharmacist
WellMed / UnitedHealth Group
Aug 2015 - Nov 2016 (1 year 3 months)
Junior Medical Coder
Episource India Pvt Ltd
Feb 2019 - May 2021 (2 years 3 months)
Solutions Specialist
Nationwide
Dec 2020 - Mar 2021 (3 months)
