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Dominique Grayson

@dominiquegrayson

Revenue cycle specialist with 7+ years optimizing billing, posting, and reconciliations.

United States
Message

What I'm looking for

I seek a revenue-cycle role where I can apply my billing/posting expertise, improve cash collection processes, collaborate cross-functionally, and continue professional growth in a compliance-focused, team-oriented environment.

I am a detail-oriented revenue cycle professional with over seven years of experience in payment posting, insurance verification, third-party billing, recoupments, and A/R aging analysis. I have served as a subject-matter expert across payment posting, reimbursement, and credit balance teams, reconciling high-volume financial transactions, conducting post-payment audits, and resolving complex debit/credit discrepancies to improve revenue accuracy.

I prioritize workflow optimization, productivity monitoring, and regulatory compliance (including HIPAA and post-payment review). I collaborate across clinical and administrative teams to ensure accurate records, timely follow-up, and clear communication with stakeholders, and I am completing certifications in medical billing and revenue cycle management to further strengthen my technical expertise.

Experience

Work history, roles, and key accomplishments

Regus logoRE

AR Analyst

Regus

Jan 2018 - Dec 2018 (11 months)

Generated and distributed contract-aligned invoices, monitored aging reports and collections, reconciled customer accounts and AR ledger, and collaborated with sales and customer service to resolve billing disputes.

Education

Degrees, certifications, and relevant coursework

Western Governors University logoWU

Western Governors University

Bachelor of Science, Psychology

Pursuing a Bachelor of Science in Psychology at Western Governors University.

Johns Hopkins Medicine logoJM

Johns Hopkins Medicine

Certification, Revenue Cycle Management

2025 - 2025

Completed Revenue Cycle, Billing, and Coding certification in 2025.

MedCerts logoME

MedCerts

Certification, Medical Billing and Coding

2025 - 2025

Completed Medical Billing and Coding Essentials certification in 2025.

Tech stack

Software and tools used professionally

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