Tia Gwynn
@tiagwynn
Skilled customer service specialist with extensive experience in client relations.
What I'm looking for
I am a dedicated customer service specialist with extensive experience in delivering exceptional customer experiences across various industries. My strong communication, critical thinking, and problem-solving skills enable me to resolve issues effectively and exceed customer expectations. I thrive in both team environments and independently, utilizing my time management skills to ensure efficiency in all tasks.
Throughout my career, I have excelled in roles such as a Real Estate Agent, where I advised clients on market conditions and developed content for sales presentations. My experience as a Retail Sales Associate and Customer Service Representative has honed my ability to create engaging shopping experiences and maintain high levels of customer satisfaction. I am passionate about cultivating strong client relationships and contributing to the success of the organizations I serve.
Experience
Work history, roles, and key accomplishments
Travel Reset Merchandiser
SAS Retail Services
Jul 2021 - Dec 2021 (5 months)
Maintained client objectives by ensuring secondary placements of products were fully stocked, correctly signed, properly faced, and set to schematics. Completed accurate and timely reports, recaps, itineraries, timesheets, and expense reports.
Retail Sales Associate
Ashley Furniture Homestore
Jun 2016 - May 2018 (1 year 11 months)
Created an engaging shopping experience for customers by initiating conversations and interacting with them in an authentic, personalized way based on their needs. Shared advice with customers on current sales, product knowledge, new promotions in financing; suggested alternative products, complementary pieces for up sale and styling ideas based on customers personal interests and financial abilit
Customer Service Representative
Ashley Furniture Homestore
Aug 2015 - Jun 2016 (10 months)
Answered product and service questions guests may have and suggested products and services with full product knowledge. Resolved product and service problems by clarifying the customers complaint, determining the problem, selecting and explaining the best solution, expediting corrections or adjustments and following up to ensure customer satisfaction.
K-3 and K-4 Teacher
Anchor Christian School
Jan 2012 - Jun 2013 (1 year 5 months)
Handled the basic care and well-being of children by supervising students and notifying caregivers of students progress and development. Introduced students to learning in an organized manner by teaching basic concepts while facilitating students cognitive, social and emotional skills and providing a nurturing and safe environment that both students and parents feel comfortable in.
Flight Attendant
AirTran Airways
Jan 2006 - Oct 2009 (3 years 9 months)
Greeted passengers boarding and departing the aircraft while assisting in locating their seats, storing the placement of their carry-on items and checking that all passengers’ seat belts were securely fastened and luggage was properly stowed for takeoff. Inspected all emergency equipment, insuring they are in working order and instructed passengers with safety briefing in case of an emergency.
Switchboard Operator
HealthSouth Rehabilitation Hospital
May 2001 - Jan 2002 (8 months)
Answered and transferred a 100+ multi-use phone line effectively and kept a detailed record of all incoming and transferred call information. Handled administrative tasks via in person and over the phone by providing information, updating records, and answering inquiries while maintaining patient privacy.
Real Estate Agent
Crye-Leike Realty
Sep 2023 - Present (1 year 11 months)
Advised clients on market conditions, prices, mortgages, legal requirements, and related matters. Promoted sales of properties through advertisements, open houses, and multiple listing services.
Education
Degrees, certifications, and relevant coursework
Real Estate Training School
Unknown, Real Estate Training
2022 - 2022
Completed real estate training to prepare for a career in the field. Gained knowledge and skills necessary for real estate practices.
Rust College
Unknown, Unknown
2000 - 2004
Attended Rust College. Specific field of study and degree details are not provided.
Availability
Location
Authorized to work in
Job categories
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