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Open to opportunities

Ashley Jensen

@ashleyjensen

Customer service professional with 10+ years of experience delivering organized, people-first support.

United States
Message

What I'm looking for

I’m looking for a stable, well-established organization where I can apply my customer service strength, organizational skills, and ability to work with others—building lasting relationships while contributing dependable support.

I bring 10+ years of customer service experience, combining strong organizational skills with a consistent ability to work well with others. My goal is to find a role where I can support customers reliably while contributing to a stable, long-term team environment.

In my customer-facing and service roles, I’ve handled responsibilities end-to-end: resetting retail areas, distribution checks, audits, stocking, clearing merchandise, and setting up displays to improve sales. I’ve also gone above and beyond helping customers find exactly what they need, even when situations were complex or time-sensitive.

I’ve led and supported teams as a supervisor, including overseeing several different areas and helping out customer service supervisors. I also contributed to store remodeling work in the RTP area—building and moving fixtures, setting modulars, and filling shelves with merchandise—while maintaining a strong focus on accuracy and readiness.

Beyond retail and dispatching, I supported learning in an education setting as a Teacher Assistant. I helped teachers create lesson plans, worked with small groups of students to enhance the learning process, and oversaw student behavior while helping them work out problems—always staying calm, attentive, and solution-oriented.

Experience

Work history, roles, and key accomplishments

CR

Retail Representative

CROSSMARK

Jun 2016 - Apr 2020 (3 years 10 months)

Reset and stocked retail store areas, completed distribution checks, audits, and inventory-related tasks, and set up merchandise displays to improve store performance. Performed merchandising activities including clearing and preparing areas for sales.

Education

Degrees, certifications, and relevant coursework

CC

Craven Community College - Havelock Campus

Bioworks Certification, Bioworks

2025 -

Completed a Bioworks certification program at Craven Community College (Havelock Campus) from May to August 2025.

AO

Art Institute of Pittsburgh Online

Bachelor of Science, Interior Design

2009 - 2010

Earned a BS in Interior Design through Art Institute of Pittsburgh Online from 2009 to 2010.

Tech stack

Software and tools used professionally

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