Ramsha Shahid

I am a dedicated Customer Service Representative with a strong commitment to providing quality care and ensuring ultimate customer satisfaction. My excellent time management skills and superior knowledge of the customer service industry empower me to contribute effectively to any team. I bring a motivated attitude and a diverse set of powerful skills that have been honed through years of experience.

Throughout my career, I have developed and implemented engaging lesson plans as a Teaching Assistant, created and maintained test data as a Test Proctor, and maximized sales opportunities as a Retail Selling Associate. My ability to analyze customer data has allowed me to uncover opportunities for upselling and cross-selling, significantly growing the customer base. Recently, I have been developing content marketing strategies for gaming groups, further enhancing my social media skills.