Open to opportunities

Thomas Gomez

@thomasgomez

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Administrator with 4+ years managing studio operations, client support, sales, and audiovisual technical systems.

Colombia

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What I'm looking for

I am looking for roles in Administration/Office, technical support and commercial consulting, where I can manage inventories and costs, serve clients quickly and resolve technical incidents (OBS/cameras) with a focus on results and continuous improvement.

I’m an Administrator with more than 4 years of experience in administration, customer service, sales, and audiovisual technical support. Currently, I fully manage Studio WC: agenda, clients, inventories, costs, and strategies to increase profitability, while supervising daily operations.

I stand out for my quick problem solving and my expert handling of OBS Studio, camera configuration, and camera/live-stream setup. I also manage information and reporting with Excel and Word, using those tools to keep operations organized and decisions grounded in data.

In previous roles, I handled inventory control and product logistics, configured and operated cameras and live streaming platforms using OBS Studio, and provided technical and operational support to resolve incidents efficiently. I’ve also led client-facing work—advising on product selection, handling complaints, and closing sales—so satisfaction and performance stay consistently high.

Experience

Work history, roles, and key accomplishments

Studio Administrator

Star Studios

Jul 2024 - Apr 2026 (1 year 9 months)

Managed comprehensive studio administration, supervising daily operations and ensuring the business ran smoothly. Implemented operational improvements and strategies to increase sales and profitability, while controlling inventory, expenses, and client communication.

Inventory Control Expense Management Cost Optimization Client Communication Customer Service Sales Strategy

Live Stream Technical Monitor

Star Studios

Feb 2023 - Jul 2024 (1 year 5 months)

Configured and operated cameras and live streaming platforms using OBS Studio, providing technical and operational support to resolve incidents efficiently. Managed product logistics and maintained information using Excel and Word.

OBS Studio Live Streaming Technical Support Incident resolution Inventory Control Logistics Excel Microsoft Word

Retail Accessories Administrator

Accesorios de Celulares

Feb 2022 - Feb 2023 (1 year)

Advised clients on product selection to achieve successful sales closures and deliver excellent customer service. Managed inventories and organized the point of sale to improve satisfaction and customer recommendations.

Sales Advisory Client Relationship Management Customer Service Inventory Management Point of Sale Retail Operations Product Selection Complaint Handling

Warehouse Helper & Sales

Permoda Koaj

Jan 2022 - Feb 2022 (1 month)

Performed inventory control and organization and supported internal audits and material management. Assisted customers on the sales floor and supported daily store operations.

Inventory Control Internal Audit Material Management Customer Support Sales Support Logistics Coordination

Home Delivery Courier

Donnel Hamburguesería

Oct 2021 - Nov 2021 (1 month)

Managed orders and deliveries, guaranteeing speed and customer satisfaction. Coordinated delivery execution while handling order fulfillment responsibilities.

order fulfillment Delivery Coordination Customer Satisfaction Communication Logistics Support

Call Center Sales Advisor

WOM

Sep 2021 - Oct 2021 (1 month)

Conducted active telephone sales for WOM plans and services, answering queries, handling objections, and closing sales. Met sales and customer service quality goals by providing clear and personalized advice.

Telemarketing Phone Sales Objection Handling Sales Closing Customer Service Communication Sales Targets

Workshop Operator (Textile)

Gosth Jeans

Apr 2021 - Sep 2021 (5 months)

Loaded and unloaded fabric for production and supported cutting and inventory organization. Distributed materials on the production line to help maintain workflow continuity.

Production Support Cutting Support Warehouse operations