Thiago Miranda

Leading product and data at a Brazilian logistics unicorn. Driving AI initiatives, margin models, and forecasting to improve profitability and unlock new revenue.

Built a granular cost and margin model per package, enabling dynamic repricing by route and size and improving margins by 10%. Launched an AI-driven self-service sales tool and automated 50%+ of customer service interactions, generating $500K+ in annual savings.

Led strategy, innovation and analytics at one of the top 3 law firms in LATAM. Pioneered AI adoption, delivered 7-figure savings, and drove OKRs to 130% of targets.

Led AI adoption strategy and developed the firm’s first AI tool, defining vendor requirements and privacy frameworks and delivering 7-figure annual savings. Built AI-driven monitoring for tens of thousands of legal publications and cases, aligned 30+ partners to OKRs, and improved bottom line by 5%.

Led commercial strategy and product monetization at a Brazilian health tech scale-up. Built a healthcare marketplace from zero to $1M+ GMV and launched new pharma monetization products.

Launched new monetization products for pharmaceutical manufacturers, generating $1M+ in revenue within one year. Built Memed’s healthcare marketplace from zero to $1M+ GMV in under one year by negotiating with 15+ dealers and implementing budgeting, forecasting, and OKR operating rhythms.

Led commercial transformations across fintech, telecom, and CPG clients in Brazil and the US, delivering $200M+ in revenue impact through pricing, CRM, and GTM strategy.

Managed a consulting and data science team on a $100M commercial transformation across pricing, value proposition, and portfolio strategy. Delivered $200M in revenue impact for a fintech client and identified 25% potential uplift via a margin and ROI dashboard, including a fintech e-wallet go-to-market plan reaching 15M customers in 5 years.

Led P&L and strategy for the Prepaid segment across 44M clients, driving $7M+ in incremental revenue through pricing, churn models, and portfolio strategy.

Led full P&L and strategy for the prepaid segment across 44M clients, overseeing $500M+ in annual revenue. Drove $7M in incremental revenue in one year, created portfolio strategy generating $2M in new annual revenues, and reduced churn with predictive retention models.

Completed a 3-rotation leadership development program at Brazil's third-largest private bank, covering credit risk, Basel II compliance, and consumer lending analytics.

Coordinated cross-functional managers to ensure Basel II compliance across the consumer credit portfolio. Reviewed credit risk models and analytical processes for personal lending to support capital adequacy requirements.

Activities and societies: MBA Association Vice President | Design Club | Consulting Club | Teaching Assistant, Health Sector Management

Dean's List | Fuqua Scholar — Top 10% GPA | Lawrence S. and Anne M. Clark Scholarship | Certificate in Health Sector Management

Earned a Bachelor of Sciences in Industrial Engineering (completed Dec 2009).

One of Europe's top-ranked technical universities. MSc combining management, economics and industrial engineering with an international student cohort.

Earned a Master of Science in Management, Economics and Industrial Engineering in 2009.

Completed a Certificate in Health Sector Management at Duke Fuqua.

Brazil's most prestigious engineering school, consistently ranked among the top universities in Latin America.