Lucas Maya Rodrigues
@lucasmayarodrigues
Director of Customer Growth scaling revenue engines, pricing strategy, and high-performing teams to drive predictable growth.
What I'm looking for
I lead global customer growth and revenue expansion by building strong, repeatable revenue engines. At Quartile, I managed a 900-client portfolio totaling 30M USD ARR and helped expand company ARR from 10M to 50M USD.
I’m focused on measurable commercial execution—delivering 30 percent CAGR in upsell and 600K USD in new MRR in 2025. I structured global pricing strategy and end-to-end sales and upsell processes, then designed CRM workflows, pipeline management routines, and forecasting models to improve predictability.
Previously, I held leadership roles at ZigPay and Ambev, where I built expertise in strategic planning, market operations, customer acquisition, and organizational design. Supported by an MBA (Fundação Getulio Vargas) and executive education (Columbia Business School and Insper), I bring a data-driven, team-first approach to scaling sustainable growth.
Experience
Work history, roles, and key accomplishments
Director of Customer Growth
Quartile
Dec 2022 - Dec 2025 (3 years)
Managed a global portfolio of 900 customers totaling $30M ARR (SMB and MM) and grew company ARR from $20M to $50M. Drove upsell performance delivering ~$600K in new annual MRR and sustained 30% CAGR in MRR expansion; built and led a team of 6 and standardized global pricing, sales/upsell processes, CRM workflows, pipeline routines, and forecasting models for higher predictability.
Sales and Growth
Quartile
Mar 2020 - Nov 2022 (2 years 8 months)
Drove SMB, mid-market, and enterprise growth and revenue generation, helping grow company ARR from $10M to $20M. Standardized the company pricing policy/model and built quarterly fee adjustment plus upsell/cross-sell processes, while creating referral and affiliate programs to increase qualified inbound demand and structuring sales, forecasting, and commercial performance metrics.
Commercial Director
ZigPay
Feb 2019 - Feb 2020 (1 year)
Led commercial expansion and a team of 9 across Brazil, increasing TPV by 217% (BRL 83M to BRL 263M). Built sales indicators and commercial development framework to strengthen nationwide presence and operational discipline.
Marketing Insights Manager
Ambev
Aug 2016 - Jan 2019 (2 years 5 months)
Led CEO-level initiatives in information architecture and conjoint projects and reported directly to the Brazil Zone President. Built competitive intelligence processes and developed strategic planning models (P1A, P5A, P10A) to support market operations and decision-making.
Key Accounts & Premium Market Manager
Ambev
Jan 2015 - Jan 2016 (1 year)
Managed major premium retail chains generating BRL 30M in monthly revenue and led a 54-person team (2 supervisors and 52 promoters). Increased penetration and visibility across premium outlets to improve commercial performance.
Global Management Trainee
Ambev
Jan 2015 - Oct 2015 (9 months)
Selected among 74,000 applicants for a global management trainee program and completed a 10-month rotation across sales, supply, and corporate functions. Participated in a one-week immersion at AB InBev HQ in St. Louis.
Sales Supervisor
Ambev
Apr 2014 - Dec 2014 (8 months)
Managed 6 salespeople and 700 clients, responsible for an average monthly revenue of BRL 1M. Oversaw sales team performance and execution to drive commercial results.
Sales Analyst
Ambev
Oct 2013 - Mar 2014 (5 months)
Performed market analysis, scenario projections, and performance reporting to support sales decision-making. Audited reimbursement policies across Southern Brazil to improve accuracy and operational control.
Education
Degrees, certifications, and relevant coursework
Fundação Getulio Vargas
MBA, Strategic and Economic Business Management
Earned an MBA in Strategic and Economic Business Management from Fundação Getulio Vargas.
Columbia Business School
Executive Education, Sales Team Management Strategies
Completed executive education in Sales Team Management Strategies at Columbia Business School.
Insper
Executive Education, Business and Design Thinking
Completed executive education in Business and Design Thinking at Insper.
Federal University of Rio Grande do Sul
BBA, Business Administration
Earned a BBA from the Federal University of Rio Grande do Sul.
University of Coimbra
Exchange Program, Academic Exchange
Completed an academic exchange program at the University of Coimbra.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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