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TL@theriseofblackleopar
Dedicated banking professional with expertise in home loans sales.
South AfricaI am a dedicated and accountable banking professional with extensive experience in home loans sales and customer service. Currently, I serve as an Enhanced Loan Specialist Consultant at ABSA Home Loans, where I am responsible for driving sales performance across multiple branches in the Soweto – Vaal Area. My role involves not only processing home loan applications but also providing exceptional customer service and training to ensure that our clients receive the best possible support.
Throughout my career, I have consistently demonstrated my ability to meet and exceed sales targets while maintaining high standards of professionalism. My previous roles as a Relationship Consultant and Branch Administrator have equipped me with a comprehensive understanding of banking operations and client management. I am passionate about helping clients navigate the home loan process and am committed to continuous learning and improvement in my field.
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Work history, roles, and key accomplishments
ABSA Home Loans Regional Office
Aug 2021 - Present (4 years 3 months)
Responsible for home loans sales performance in the Soweto – Vaal Area, processing applications, providing customer support, and promoting home loan products. Conducts training and collaborates with estate agents to enhance sales.
ABSA Home Loans Regional Office
Nov 2017 - Aug 2021 (3 years 9 months)
Managed home loans sales for the Gauteng South-West Region, attended management meetings, compiled sales figures, and provided product training for consultants.
ABSA Ghandi Square
Apr 2012 - Oct 2017 (5 years 6 months)
Managed key accounting tasks, ensured compliance with policies, and coordinated equipment requests. Oversaw branch operations and vendor management.
APTUS Staffing Solutions (ABSA Alberton)
Oct 2011 - Apr 2012 (6 months)
Handled management control listings, accounting tasks, and ensured compliance with operational mandates. Managed vendor interactions and branch communications.
ABSA
Oct 2010 - Oct 2011 (1 year)
Assisted clients with inquiries, account maintenance, and cash transactions. Provided support in account openings and directed clients to appropriate departments.
Degrees, certifications, and relevant coursework
MSAdvanced Certificate in Banking, Banking
2021 -
Currently pursuing an NQF Level 6 Advanced Certificate in Banking, enhancing knowledge and skills in banking practices.
MSNational Certificate in Banking (Financial Services), Banking
2012 - 2012
Achieved a National Certificate in Banking (Financial Services), focusing on the principles and practices of banking and financial services.
Grade 12, General Education
2006 - 2008
Completed Grade 12 with a focus on subjects including IsiNdebele, English, Life Orientation, Life Sciences, Physical Science, and Agricultural Science. Developed skills in teamwork and commitment to achieving results.
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