Open to opportunities

The rise of black leopard

@theriseofblackleopar

Message

Dedicated banking professional with expertise in home loans sales.

South Africa

Message

What I'm looking for

I seek a role that offers growth opportunities and a supportive team environment.

I am a dedicated and accountable banking professional with extensive experience in home loans sales and customer service. Currently, I serve as an Enhanced Loan Specialist Consultant at ABSA Home Loans, where I am responsible for driving sales performance across multiple branches in the Soweto – Vaal Area. My role involves not only processing home loan applications but also providing exceptional customer service and training to ensure that our clients receive the best possible support.

Throughout my career, I have consistently demonstrated my ability to meet and exceed sales targets while maintaining high standards of professionalism. My previous roles as a Relationship Consultant and Branch Administrator have equipped me with a comprehensive understanding of banking operations and client management. I am passionate about helping clients navigate the home loan process and am committed to continuous learning and improvement in my field.

Experience

Work history, roles, and key accomplishments

Current

Enhanced Loan Specialist Consultant

Current

ABSA Home Loans Regional Office

Aug 2021 - Present (3 years 10 months)

Responsible for home loans sales performance in the Soweto – Vaal Area, processing applications, providing customer support, and promoting home loan products. Conducts training and collaborates with estate agents to enhance sales.

Customer Service Sales Performance Training Relationship Management Product Knowledge Team Collaboration Communication Problem Solving

Relationship Consultant Internal

ABSA Home Loans Regional Office

Nov 2017 - Aug 2021 (3 years 9 months)

Managed home loans sales for the Gauteng South-West Region, attended management meetings, compiled sales figures, and provided product training for consultants.

Sales Management Training Data Analysis Communication Team Leadership Customer Support Problem Solving Relationship Management

Branch Administrator

ABSA Ghandi Square

Apr 2012 - Oct 2017 (5 years 6 months)

Managed key accounting tasks, ensured compliance with policies, and coordinated equipment requests. Oversaw branch operations and vendor management.

Accounting Compliance Vendor Management Operational Management Risk Management Communication Problem Solving Team Coordination

Branch Administrator

APTUS Staffing Solutions (ABSA Alberton)

Oct 2011 - Apr 2012 (6 months)

Handled management control listings, accounting tasks, and ensured compliance with operational mandates. Managed vendor interactions and branch communications.

Accounting Compliance Vendor Management Operational Management Risk Management Communication Problem Solving Team Coordination

Learnership Programme

ABSA

Oct 2010 - Oct 2011 (1 year)

Assisted clients with inquiries, account maintenance, and cash transactions. Provided support in account openings and directed clients to appropriate departments.

Customer Service Account Management Communication Problem Solving Teamwork Time Management

Education

Degrees, certifications, and relevant coursework

Milpark Business School

Advanced Certificate in Banking, Banking

2021 -

Currently pursuing an NQF Level 6 Advanced Certificate in Banking, enhancing knowledge and skills in banking practices.

Milpark Business School

National Certificate in Banking (Financial Services), Banking

2012 - 2012

Achieved a National Certificate in Banking (Financial Services), focusing on the principles and practices of banking and financial services.

Zidobhele Senior Secondary School

Grade 12, General Education

2006 - 2008

Completed Grade 12 with a focus on subjects including IsiNdebele, English, Life Orientation, Life Sciences, Physical Science, and Agricultural Science. Developed skills in teamwork and commitment to achieving results.