Open to opportunities

Palesa Sempe

@palesasempe

Message

Results-driven financial advisor with expertise in customer service.

South Africa

Message

What I'm looking for

I am looking for a role that allows me to leverage my financial expertise and customer service skills in a dynamic environment that values growth and development.

I am a highly motivated and results-driven professional with extensive experience in sales, customer service, and financial advising within the banking and financial services industries. My strong problem-solving and critical thinking skills have enabled me to deliver exceptional customer experiences consistently. I have a proven track record of achieving sales targets, managing client relationships, and contributing to business growth.

Currently, I serve as a Personal Financial Advisor at Old Mutual PFA, where I leverage my financial product knowledge and effective communication skills to assist clients in making informed financial decisions. My previous roles as a Branch Consultant at First National Bank and Senior Sales Consultant at African Bank Limited have further honed my abilities in customer service excellence and regulatory compliance. I am passionate about helping clients achieve their financial goals while ensuring adherence to industry regulations.

Experience

Work history, roles, and key accomplishments

Current

Personal Financial Advisor

Current

Old Mutual PFA

Jul 2024 - Present (10 months)

Currently serving as a Personal Financial Advisor, providing tailored financial advice and solutions to clients. Focused on enhancing customer satisfaction and achieving sales targets through effective communication and problem-solving skills.

Communication Skills Problem Solving Regulatory Compliance Microsoft Office Suite Time Management Team Leadership

Branch Consultant

First National Bank (FNB)

Aug 2021 - May 2024 (2 years 9 months)

Worked as a Branch Consultant, responsible for managing client relationships and providing exceptional customer service. Achieved sales targets while ensuring compliance with banking regulations.

Problem Solving Regulatory Compliance Team Leadership Time Management

Senior Sales Consultant

African Bank Limited

Apr 2021 - Aug 2021 (4 months)

Served as a Senior Sales Consultant, focusing on sales strategies and client engagement to drive business growth. Developed strong customer relationships and provided financial advice.

Sales Strategies Problem Solving Team Leadership Time Management

Sales Consultant

African Bank Limited

Mar 2019 - Mar 2021 (2 years)

Employed as a Sales Consultant, responsible for promoting financial products and services. Demonstrated strong analytical skills and customer service excellence to meet sales targets.

Problem Solving Time Management Team Leadership