Open to opportunities

Chumani Jafta

@chumanijafta

Message

Customer-focused banking professional with strong sales and risk management skills.

South Africa

Message

What I'm looking for

I am seeking a client-facing banking role where I can drive sales, ensure compliance, mentor junior staff, and contribute to process improvements within a collaborative, performance-oriented team.

I am a results-driven banking professional with experience in retail and premium client acquisition, underpinned by a Bachelor of Commerce and a Postgraduate Diploma in Financial Planning from Nelson Mandela University.

At ABSA I delivered on individual performance targets, managed credit application processing, and supported regional sales strategies while ensuring strict compliance with regulatory and internal risk frameworks.

I have experience supervising junior sales consultants, onboarding customers end-to-end, and identifying process efficiencies to improve team performance and customer outcomes.

I bring strong communication, time-management, and Microsoft Office and Salesforce proficiency, and I thrive working under pressure and collaborating across departments to meet business objectives.

Experience

Work history, roles, and key accomplishments

Premium Acquisition Banker

Absa Bank

May 2023 - Apr 2024 (11 months)

Owned delivery on individual performance targets while managing credit applications and operational risk, contributing to regional sales performance and process efficiencies across B2B and B2C channels.

Salesforce Credit Applications Risk Management Customer Onboarding Process Improvement Performance Management

Sales Consultant

Absa Bank

Mar 2019 - Apr 2023 (4 years 1 month)

Managed end-to-end customer onboarding and supervised junior consultants while ensuring compliance with FIC and FAIS, supporting branch operations and meeting administrative and risk controls.

Customer Onboarding Team Supervision Sales Operations Administrative Management Customer Service

Education

Degrees, certifications, and relevant coursework

Nelson Mandela University

Postgraduate Diploma in Financial Planning, Financial Planning

Completed a Postgraduate Diploma in Financial Planning at Nelson Mandela University, awarded in 2018.

Nelson Mandela University

Bachelor of Commerce, Commerce

Completed a Bachelor of Commerce degree at Nelson Mandela University, awarded in 2017.

Muir College Boys High School

Matric (Grade 12), Secondary Education

Completed Grade 12 (matriculated) with subjects including English Home Language, Afrikaans First Additional Language, Mathematical Literacy, Business Studies, Accounting, History, and Life Orientation in 2011.