Open to opportunities

Theresa Miller

@theresamiller

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Experienced sales executive specializing in cloud security solutions.

United States

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What I'm looking for

I seek a role that fosters innovation and values customer success, with opportunities for leadership and growth.

I am a seasoned sales executive with over 15 years of experience in technical sales and account management, particularly in the cloud security domain. My career has been marked by a proven track record of driving sales growth, achieving over $100 million in new sales revenue, and successfully managing a federal portfolio worth over $200 million. I have a strong background in building and maintaining senior client relationships, particularly with key decision-makers such as CISOs and CIOs, and I have consistently exceeded booking and revenue targets.

Throughout my career, I have excelled in consultative tech solutions selling and have been recognized as a top sales performer. My expertise includes implementing security best practices, such as SSO and Zero Trust, and I have successfully led numerous strategic account growth projects. I am passionate about delivering value through digital transformations and have a strong focus on customer success, which has resulted in high customer retention rates and satisfaction scores.

Experience

Work history, roles, and key accomplishments

Senior Sales Executive/Security Consultant

MTS Group/CasePoint LLC

Mar 2025 - May 2025 (2 months)

Focused on customer success and account management, working with customers through training in key offerings and problem resolution for FedRamp High Authorization. Accomplished over $5M in new federal business at VA and State Dept, measured by 70% account growth and meeting sales quotas.

FedRAMP Customer Success MFA SSO Digital Transformation Salesforce Box IAM Defender For Identity Endpoint WAF Office 365 Compliance Audits Email Marketing Webinars

Sr Customer Success Account Manager

Microsoft

Feb 2021 - Mar 2025 (4 years 1 month)

Achieved 100% customer retention and contract renewals for 30+ healthcare/life sciences/federal accounts, winning $50M in new upsells and upgrades. Consistently met sales quotas averaging $2M-$10M in new sales and cloud consumption.

Director of Business Development/Sales Leader & Program Manager

GCI Consulting

Feb 2014 - Feb 2021 (7 years)

Managed over 40 strategic accounts across multiple verticals with a large P&L for the cyber business ($100M) and a pipeline of 400+ opportunities. Strategically grew civilian State Dept, DHS, DOJ, DoD, DLA, Army, Air Force, DOE, Freddie Mac, and T. Rowe Price by 90% sales growth, leading to over $100M+ portfolio in 3 years.

Sr Project Manager/Contract Manager

PAE (Amentum)

Feb 2012 - Feb 2014 (2 years)

Won over $1B in new contract revenue at VA and State Dept, and led DHS intelligence wins over $50M with 50+ pipeline opportunities. Appointed new senior manager in the first year and led Kabul Afghanistan PMO.

Proposal Development PMO IAM Oracle Lead Conversion Cloud Storage NetApp

Project Manager/Sr Account Manager

Verizon Data Systems

Aug 2006 - Feb 2014 (7 years 6 months)

Appointed Sales Lead and Account Executive for Federal and Commercial clients, including State Dept, DoD, K-mart, and retail stores, focusing on GTM strategies for mobile devices and B2B sales. Promoted to Lead Program and Project Manager for OPM/Amtrak, supporting E-commerce, Federal, and Retail customers for wireless products.

Education

Degrees, certifications, and relevant coursework

Microsoft

MBA certification, Health

Completed a specialized MBA certification program focused on health-related business aspects. Gained expertise in healthcare management and industry-specific challenges.

Microsoft

Certification, Security & Compliance

Obtained the Microsoft Security & Compliance SC-900 Certification, demonstrating foundational knowledge in Microsoft security, compliance, and identity solutions. Developed skills in protecting data and managing risks within Microsoft environments.

George Mason University

MBA, Business Administration

Pursued a Master of Business Administration, focusing on advanced business principles and strategic management. Developed strong analytical and leadership skills applicable to various industries.

Bowie State University

M.A. Organizational Communications, Organizational Communications

Completed a Master of Arts in Organizational Communications, specializing in effective communication strategies within organizations. Gained expertise in internal and external communication, public relations, and corporate messaging.

Bowie State University

B.S. Communications & Business Management, Communications & Business Management

Earned a Bachelor of Science in Communications and Business Management, combining studies in communication theory with core business principles. Developed a strong foundation in both fields, preparing for diverse professional roles.