randi rizzari

Managed and grew a portfolio of strategic enterprise clients across industries such as financial services, healthcare, telecom, and manufacturing. Achieved 330% quota attainment in FY2023, recognized as Account Manager of the Year, and inducted into the Sales Club for top performance. Drove an 85% YoY increase in customer retention by implementing proactive, data-informed renewal strategies.

Promoted to Enterprise Account Manager within the first year, managing subscription renewal contracts for over 150 accounts, generating $2.1M+ in revenue. Collaborated closely with Sales Engineers, CSM Team, and Order Management to ensure a smooth renewal process for clients. Identified and pursued up-sell opportunities to generate additional revenue during the renewal management cycle.

Managed a portfolio of over 200 enterprise accounts, contributing to $45 million in FY2019 revenue through renewals and expansion of third-party support contracts. Increased renewal rates by 30% YoY by implementing streamlined processes and strengthening executive-level client relationships. Spearheaded upsell and cross-sell initiatives, boosting customer retention and expanding annual contract va

Cultivated and maintained strong positive relationships with corporate clients at multiple organizational levels, ensuring trust and smooth renewal processes. Managed and delivered detailed sales and renewal forecast reports on a quarterly basis to senior management. Increased renewal rates 20%-30% year over year by articulating business support model and value proposition and innovating a new ren

Completed high school education at Castro Valley High School. Gained foundational knowledge across various subjects.