RRrandi rizzari
@randirizzari
Strategic Senior Account Management leader with 10+ years of experience.
United StatesWhat I'm looking for
I am a strategic and performance-driven Senior Account Management leader with over 10 years of experience managing high-value enterprise accounts across various industries, including SaaS, cybersecurity, and AIOps. My expertise lies in driving revenue growth, leading complex renewal cycles, and building trusted relationships with clients. I thrive in fast-paced environments, focusing on operational excellence and customer loyalty.
Throughout my career, I have achieved significant milestones, such as a 330% quota attainment in FY2023 and being recognized as Account Manager of the Year at Dell. I have successfully managed a $60M+ book of business, implementing proactive renewal strategies that resulted in an 85% YoY increase in customer retention. My ability to partner cross-functionally with teams ensures that I align product capabilities with client objectives, delivering measurable outcomes and long-term value.
Experience
Work history, roles, and key accomplishments
Senior Renewal Account Manager
Dell - Moogsoft (Acquired)
Nov 2022 - Present (2 years 7 months)
Managed and grew a portfolio of strategic enterprise clients across industries such as financial services, healthcare, telecom, and manufacturing. Achieved 330% quota attainment in FY2023, recognized as Account Manager of the Year, and inducted into the Sales Club for top performance. Drove an 85% YoY increase in customer retention by implementing proactive, data-informed renewal strategies.
Enterprise Account Manager
Malwarebytes
Jan 2020 - Present (5 years 5 months)
Promoted to Enterprise Account Manager within the first year, managing subscription renewal contracts for over 150 accounts, generating $2.1M+ in revenue. Collaborated closely with Sales Engineers, CSM Team, and Order Management to ensure a smooth renewal process for clients. Identified and pursued up-sell opportunities to generate additional revenue during the renewal management cycle.
Client Renewal Sales Manager
Rimini Street Inc.
Jan 2014 - Present (11 years 5 months)
Managed a portfolio of over 200 enterprise accounts, contributing to $45 million in FY2019 revenue through renewals and expansion of third-party support contracts. Increased renewal rates by 30% YoY by implementing streamlined processes and strengthening executive-level client relationships. Spearheaded upsell and cross-sell initiatives, boosting customer retention and expanding annual contract va
Client Renewal Sales Administrator
Rimini Street Inc.
Jan 2011 - Present (14 years 5 months)
Cultivated and maintained strong positive relationships with corporate clients at multiple organizational levels, ensuring trust and smooth renewal processes. Managed and delivered detailed sales and renewal forecast reports on a quarterly basis to senior management. Increased renewal rates 20%-30% year over year by articulating business support model and value proposition and innovating a new ren
Education
Degrees, certifications, and relevant coursework
Castro Valley High School
Diploma, General Studies
Completed high school education at Castro Valley High School. Gained foundational knowledge across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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