Tinabo Chilume
@tinabochilume
Iam a young woman with diverse experience in designing bespoke Itineraries who is based in Botswana
What I'm looking for
Software Proficiency: WETU, Tour Plan NX, Microsoft Office (Word, Excel, Outlook)
• Destination Knowledge: Extensive knowledge of Botswana, Zimbabwe, and Zambia
• Leadership: Experience in training and mentoring new reservations staff
• Efficiency: Ability to work effectively under pressure while maintaining high-quality standards
• Travel Planning: Expertise in travel itinerary planning and client relationship management
• Cost Management: Skilled in budgeting and cost optimization
• Communication: Excellent verbal and written communication in English
• Problem-Solving: Strong in rates administration and complaint resolution
• Numerical Skills: Proficient in numerical tasks and attention to detail
• Phonetic Alphabet: Familiarity with the NATO phonetic alphabet
Experience
Work history, roles, and key accomplishments
Senior Safari Administrator
Safari Destinations
Jul 2024 - Present (10 months)
As a Senior Safari Administrator, I trained new reservations staff and designed customized travel packages. I provided expert advice on destinations and managed client relationships, ensuring high standards of service.
Safari Administrator
Safari Destinations
Jul 2022 - Jan 2024 (1 year 6 months)
In this role, I prepared and quoted itineraries using Tourplan NX and arranged accommodations and transfers based on client budgets. I also provided emergency support and created travel documents.
Sales & Reservations Consultant
Mochaba Crossing Lodge
Nov 2021 - Jun 2022 (7 months)
I customized travel itineraries for agents and direct clients, managing bookings for accommodations and activities to ensure a seamless experience.
Safari Administrator
Safari Destinations
Aug 2019 - Sep 2021 (2 years 1 month)
I created and managed detailed travel itineraries using Tourplan NX and coordinated with suppliers to ensure client bookings met high standards.
Safari Assistant
Safari Destinations
Dec 2018 - Nov 2019 (11 months)
Supported reservations and administrative tasks, prepared travel documents, and assisted in booking accommodations and flights.
Reservations Administration Assistant
Safari Destinations
Sep 2018 - Jan 2019 (4 months)
Verified booking details and prepared travel documents for clients, ensuring accuracy before finalization.
Travel Consultant (Internship)
Sokhela Travel and Tours
Apr 2014 - Aug 2014 (4 months)
Booked transportation and prepared tour packages for local and international destinations.
Reservations Officer/Front Desk Manager (Internship)
Bush Travellers Safaris
Jun 2010 - Aug 2010 (2 months)
Handled client reservations, designed itineraries, and managed records while providing front desk support.
Education
Degrees, certifications, and relevant coursework
Gaborone Institute of Professional Studies
International Diploma, International Tourism
Completed an International Diploma in International Tourism, focusing on various aspects of tourism management and operations.
Mc Connel College
General Certificate of Secondary Education, General Education
Achieved the General Certificate of Secondary Education, covering a broad range of subjects essential for further education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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