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Annah Chauke

@annahchauke

Experienced travel consultant specializing in African tourism and hospitality management.

Zimbabwe
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What I'm looking for

Seeking a role in travel or hospitality where I can leverage my expertise to enhance client satisfaction and contribute to company growth, while focusing on professional development.

I am a highly motivated and competent professional with over a decade of experience in the tourism and hospitality industry. My expertise spans reservations management, travel planning, and client relations, with a proven track record of increasing sales and client satisfaction. I thrive in challenging environments, ensuring high standards and assisting employers in achieving their objectives.

My journey includes roles such as Reservations Manager at Khwai Expeditions Camp and Travel Specialist at East Cape Tours, where I honed my skills in itinerary creation, sales pipeline management, and customer care. I am passionate about continuous professional development and am committed to delivering exceptional service that fosters client trust and loyalty.

I hold a National Diploma in Tourism and Hospitality Management and various certifications in travel and tourism. My achievements include significant increases in sales confirmations and client quotes, driven by efficient responsiveness and excellent customer service skills. I am dedicated to contributing to organizational growth while ensuring clients receive the best possible experiences.

Experience

Work history, roles, and key accomplishments

ET

Travel Specialist

East Cape Tours

Jan 2023 - Jan 2024 (1 year)

Recommended tours and created detailed itineraries based on client preferences. Assisted with trip planning and provided travel-related advice, ensuring a seamless travel experience.

KC

Reservations Manager

Khwai Expeditions Camp

Feb 2024 - Dec 2023 (-1 years 10 months)

Managed client inquiries and sales pipeline using the Nightsbridge Reservations System. Coordinated travel arrangements, maintained strong client relationships, and handled invoicing and payments.

SE

Junior Consultant

Safari Essence

May 2021 - Sep 2023 (2 years 4 months)

Built itineraries and managed bookings using Travelyst and WETU. Ensured all special requests were noted and invoices were processed accurately.

NH

Front Desk Agent

N1 Hotel

Dec 2017 - Nov 2019 (1 year 11 months)

Handled guest check-ins and check-outs, managed bookings, and processed payments. Provided excellent customer service and addressed guest complaints.

NC

Reservationist

Nesbitt Castle

Jan 2015 - Nov 2017 (2 years 10 months)

Managed accommodation bookings and guest check-ins. Processed payments and handled guest complaints while ensuring a high level of service.

Education

Degrees, certifications, and relevant coursework

Annah hasn't added their education

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Tech stack

Software and tools used professionally

Availability

Open to opportunities

Location

Zimbabwe

Authorized to work in

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Annah Chauke - Travel Specialist - East Cape Tours | Himalayas