Annah Chauke
@annahchauke
Experienced travel consultant specializing in African tourism and hospitality management.
What I'm looking for
I am a highly motivated and competent professional with over a decade of experience in the tourism and hospitality industry. My expertise spans reservations management, travel planning, and client relations, with a proven track record of increasing sales and client satisfaction. I thrive in challenging environments, ensuring high standards and assisting employers in achieving their objectives.
My journey includes roles such as Reservations Manager at Khwai Expeditions Camp and Travel Specialist at East Cape Tours, where I honed my skills in itinerary creation, sales pipeline management, and customer care. I am passionate about continuous professional development and am committed to delivering exceptional service that fosters client trust and loyalty.
I hold a National Diploma in Tourism and Hospitality Management and various certifications in travel and tourism. My achievements include significant increases in sales confirmations and client quotes, driven by efficient responsiveness and excellent customer service skills. I am dedicated to contributing to organizational growth while ensuring clients receive the best possible experiences.
Experience
Work history, roles, and key accomplishments
Travel Specialist
East Cape Tours
Jan 2023 - Jan 2024 (1 year)
Recommended tours and created detailed itineraries based on client preferences. Assisted with trip planning and provided travel-related advice, ensuring a seamless travel experience.
Reservations Manager
Khwai Expeditions Camp
Feb 2024 - Dec 2023 (-1 years 10 months)
Managed client inquiries and sales pipeline using the Nightsbridge Reservations System. Coordinated travel arrangements, maintained strong client relationships, and handled invoicing and payments.
Junior Consultant
Safari Essence
May 2021 - Sep 2023 (2 years 4 months)
Built itineraries and managed bookings using Travelyst and WETU. Ensured all special requests were noted and invoices were processed accurately.
Front Desk Agent
N1 Hotel
Dec 2017 - Nov 2019 (1 year 11 months)
Handled guest check-ins and check-outs, managed bookings, and processed payments. Provided excellent customer service and addressed guest complaints.
Reservationist
Nesbitt Castle
Jan 2015 - Nov 2017 (2 years 10 months)
Managed accommodation bookings and guest check-ins. Processed payments and handled guest complaints while ensuring a high level of service.
Education
Degrees, certifications, and relevant coursework
Annah hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Annah?
You can contact Annah and 90k+ other talented remote workers on Himalayas.
Message AnnahFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
