Open to opportunities

The Adventures Of middleborns

@theadventuresofmiddl

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I build customer relationships and grow sales through CRM follow-up and high-performing social media content.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can use CRM follow-ups, customer communication, and social media content to drive sales, improve satisfaction, and build strong customer relationships within a fast-moving, supportive team.

I’m a creative, customer-focused professional with a strong foundation in Business Administration and hands-on expertise in sales, CRM, and social media content. In my current Sales and CRM Officer role, I initiate customer contact, run a structured sales process, and conduct post-sale follow-ups to ensure satisfaction and drive sales growth.

I also strengthen product visibility and customer engagement through marketing and content work—developing distribution channels, managing customer relations, promoting events, and improving online engagement through strategic content sharing. Across hospitality and sales roles, I consistently prioritize clear communication, accurate service, complaint resolution, and efficient coordination to deliver a smooth customer experience.

Experience

Work history, roles, and key accomplishments

Current

Sales and CRM Officer

Current

More Automobile

Jan 2026 - Present (4 months)

Initiated customer outreach and managed the sales process, then completed post-sale check-ins to ensure satisfaction. Maintained accurate customer records and logged interactions in the CRM to improve follow-up strategies.

Customer Relationship Management CRM Systems Sales Process Post Sales Customer Management

Current

Social Media Rep & Marketer

Current

Sammy's Klishi

Oct 2023 - Present (2 years 7 months)

Built marketing and distribution channels to increase product visibility and delivered products to retailers and individual customers. Managed customer relationships and resolved complaints to improve satisfaction.

Social Media Management Marketing Strategy Market Research Distribution retail management Customer Relations Complaint Resolution Time Management Content Creation

Social Media Handler

Department of Business Administration (UNIZIK)

Jan 2025 - Aug 2025 (7 months)

Boosted online engagement and visibility by sharing strategic content, promoting departmental events, and coordinating announcements. Developed digital content for the departmental social page to strengthen community awareness.

Digital Content Creation Event Promotion Community Engagement Announcement Coordination Social Media Management Creative Writing Time Management

Waiter / Customer Service

Witness Hotels and Suites

May 2023 - Jun 2023 (1 month)

Managed food and drink orders with accuracy, greeted guests, and coordinated with kitchen staff for timely service. Maintained cleanliness of hotel grounds to support a welcoming guest experience.

Customer Service Order Taking Communication Team Collaboration Time Management Hospitality Support

Social Media Sales Representative

Dekkadz Unique Accessories

Jun 2020 - Jan 2022 (1 year 7 months)

Marketed accessories through Instagram and WhatsApp, boosting customer interaction and expanding the online customer base. Updated social media content and assisted with designing posters and fliers for adverts and exhibitions.

Instagram Marketing WhatsApp Marketing Content Creation Customer Engagement poster design Creative Writing

Education

Degrees, certifications, and relevant coursework

Nnamdi Azikiwe University

Bachelor of Science, Business Administration

2025 -

Activities and societies: Assistant Director of socials of the Department of Business Administration; Director of Welfare; Senate member (Chief whip) of the Faculty Senate House.

Pursued a Bachelor of Science degree in Business Administration at Nnamdi Azikiwe University starting in August 2025.