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Thanya Espinoza

@thanyaespinoza

Bilingual sales representative in furniture retail who helps English- and Spanish-speaking customers find products that fit their needs and budget.

United States

Message

At Furniture Store, I assisted customers in choosing products that met their needs and budget. I communicated with English- and Spanish-speaking customers, addressed concerns, and maintained sales records.

At H&R Block, I assisted clients with customer service needs and provided bilingual support to Spanish-speaking clients. I also scheduled appointments and maintained organized, confidential client records.

At Best Western, I managed front desk operations, helped guests with reservations and check-ins, and handled cash transactions and financial records.

My experience also includes Spanish interpretation during therapy sessions at Children Therapy and administrative support at Superior Trucking. I use tools including Microsoft Office, Google Workspace, ChatGPT, Canva, and Kittl.

Experience

Work history, roles, and key accomplishments

Bilingual Sales Representative

Furniture Store

Feb 2025 - Jun 2026 (1 year 4 months)

Assisted customers in selecting products that meet their needs and budget, and built strong relationships through excellent communication and customer service. Utilized persuasive sales techniques to increase customer satisfaction and sales performance.

Customer Service Sales Communication Skills Bilingual English Spanish Record keeping Showroom Operations

Customer Service Professional

H&R Block

Jan 2025 - Apr 2025 (3 months)

Assisted clients with customer service needs in a fast-paced office environment, providing bilingual support to Spanish-speaking clients. Managed confidential client information and scheduled appointments while resolving client concerns efficiently.

Customer Service Bilingual English Spanish Confidentiality Appointment Scheduling Record keeping problem resolution

Front Desk Agent / Night Auditor

Best Western

May 2024 - Jan 2025 (8 months)

Managed front desk operations and provided exceptional guest service, assisting with reservations, check-ins, and problem resolution. Handled cash transactions and maintained accurate financial records while working independently during overnight shifts.

Front Desk Operations Guest Service Reservations Cash Handling Financial Records problem resolution Independent work

Janitorial Worker

CCS

Oct 2023 - Apr 2024 (6 months)

Maintained cleanliness and organization in commercial facilities with strong attention to detail and time management. Worked efficiently both independently and as part of a team.

Cleaning Organization Attention To Detail Time Management Teamwork

Spanish Interpreter

Children Therapy

Oct 2023 - Mar 2024 (5 months)

Provided Spanish interpretation during therapy sessions for children and families, facilitating clear communication between staff and Spanish-speaking clients. Maintained professionalism, confidentiality, and compassion during all interactions.

Spanish Interpretation Communication Skills Confidentiality Compassion Client Interaction

Housekeeper

Marriott International

Aug 2022 - Dec 2023 (1 year 4 months)

Maintained high cleanliness and hospitality standards, assisting in creating positive guest experiences through attention to detail and professionalism. Worked efficiently in a fast-paced environment while meeting daily goals.

Housekeeping Hospitality Attention To Detail Time Management Fast Paced Environment

Receptionist / Personal Assistant

Superior Trucking

Feb 2021 - May 2023 (2 years 3 months)

Greeted clients professionally and directed them to appropriate departments, while managing incoming calls and correspondence. Maintained client records, updated databases, and supported executive staff with administrative tasks.

Reception Administrative Support Call management Database Management Scheduling Multitasking Organizational Skills