Maria Scordato

I bring more than 10 years of bilingual English and Spanish experience in customer service, administrative support, scheduling, and client communication. Throughout my career, I have supported customers, clients, and office teams while managing high-volume inquiries, maintaining confidential records, processing orders and payments, and coordinating timely communication.

I have handled 100+ customer inquiries per day while maintaining a 95% customer satisfaction rate. I also improved scheduling efficiency by 20% through organized appointment management and effective communication. My experience includes working with confidential information, resolving customer concerns, coordinating with clients and vendors, and keeping day-to-day operations organized and running smoothly.

I am known for being dependable, organized, patient, and calm under pressure. I enjoy helping people, solving problems, and creating positive customer experiences while maintaining accuracy and professionalism. I am especially interested in remote opportunities where I can use my bilingual communication, customer service, and administrative skills to support a team and provide excellent service.