Justyce Carrodine

I’m a results-driven customer service and administrative professional with hands-on experience in leasing, office administration, hospitality management, scheduling, client relations, and day-to-day operations. In my current role as a Leasing Agent, I manage the leasing process from first inquiry through move-in, schedule property tours, and support responsive phone, email, and online customer support.

I’ve also led fast-paced front-of-house operations as a Front of House Manager, where I created weekly employee schedules, coordinated with vendors for inventory and deliveries, and supported ownership with administrative tasks. I assisted with interviewing, onboarding, training, and coaching team members, while resolving guest concerns professionally to maintain strong satisfaction.

Before that, as a Customer Service & Administrative Specialist, I handled inbound calls, emails, and service requests, maintained accurate customer records, and supported office operations through data entry, filing, and document preparation. I’m dependable, organized, and adaptable, and I bring strong experience using Microsoft Office, Google Workspace, CRM/property management systems, and virtual communication tools like Zoom and Microsoft Teams.