Francess Deneus

I am an experienced leasing and customer-service professional with a strong track record in lease coordination, front-desk operations, and call-center support. I prioritize building positive relationships and delivering reliable service to residents and customers.

My background includes leasing for large residential communities, managing appointments and multi-line phone systems in clinical settings, and coordinating travel arrangements for resort clients. I consistently maintain compliance with policies and ensure accurate processing of documents and payments.

I bring hands-on experience with CRM follow-ups, unit inspections, maintenance coordination, insurance verification, and HIPAA-compliant handling of sensitive records. I am comfortable handling high call volumes and resolving customer issues efficiently.

I am looking to grow with a team that values connection, reliability, and meaningful service, where I can contribute strong organizational skills, bilingual communication, and dedication to resident and patient satisfaction.