Julie Rdz
@julierdz
I am a bilingual customer-service oriented assistant with retail and clerical experience.
What I'm looking for
I am a bilingual customer-service professional with experience in retail sales, clerical support, and office assistance. I have worked in roles including assistant manager, office assistant, and sales associate, handling customer interactions, loan openings, payment processing, and collections. I pride myself on delivering efficient front-desk service and strong organizational support.
I also have hands-on housekeeping and commercial cleaning experience, completing multiple jobs per day while maintaining quality and teamwork. I am proficient with QuickBooks, cashiering, inventory control, and bilingual Spanish-English communication.
Experience
Work history, roles, and key accomplishments
Office Assistant
A-Dependable Drug Testing
Aug 2022 - Feb 2023 (6 months)
Provided front-desk and clerical support, processed payments and opened new loans, and managed account updates while conducting phone and email outreach for payment collection.
Assistant Manager
Security Finance
Mar 2022 - Aug 2022 (5 months)
Managed customer service and loan intake operations, greeted customers, took payments, and led outreach for payment collection while updating new and existing account records.
Maid/Housekeeping Cleaner
Molly Maid
May 2021 - Oct 2021 (5 months)
Performed residential and commercial cleaning as part of a 2–3 person team, cleaning up to 5 homes per day and maintaining quality and efficiency standards.
Sales Associate
Victoria's Secret Pink
Dec 2018 - Mar 2021 (2 years 3 months)
Assisted customers on the sales floor, promoted promotions and credit-card sign-ups, handled cashiering and merchandising to drive sales and ensure high-quality customer service.
Education
Degrees, certifications, and relevant coursework
Round Lake Senior High School
High School Diploma, High School
2008 - 2012
High school diploma or equivalent completed at Round Lake Senior High School from August 2008 to June 2012.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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