TWTerri Wilson
@terriwilson
Dependable professional with over 10 years in customer service.
United StatesWhat I'm looking for
I am a dependable and adaptable professional with over 10 years of experience in customer service, enforcement, delivery, and team leadership. My strong communication skills and attention to detail have been recognized throughout my career, allowing me to resolve problems efficiently and enhance customer satisfaction. I pride myself on my ability to maintain compliance and contribute to a positive community environment.
In my current role as a Parking Enforcement Officer with the City of Marietta, I enforce parking regulations and provide guidance to the public, ensuring a safe and organized parking operation. My previous experience includes delivering packages with FedEx, where I maintained high standards of customer service while adhering to traffic laws. I have also worked in various customer-facing roles, including as a Sales Associate and Hostess, where I developed my skills in problem-solving and conflict resolution.
Experience
Work history, roles, and key accomplishments
Parking Enforcement Officer
City of Marietta
Apr 2022 - Present (3 years 1 month)
Enforced parking regulations and issued citations to ensure adherence to city ordinances. Provided guidance and support to the public, enhancing understanding of parking policies and contributing to safe and organized parking operations.
Delivery Driver
FedEx
Nov 2020 - Apr 2022 (1 year 5 months)
Transported and delivered packages to residential and commercial clients, ensuring timely and accurate service. Maintained high standards of customer service while adhering to all traffic laws and company policies, ensuring safety and reliability in package delivery operations.
Parking Enforcement Officer
City of New Orleans, Dept. of Public Works
Jun 2015 - Sep 2020 (5 years 3 months)
Issued parking citations and monitored vehicles for compliance in designated areas, ensuring adherence to local regulations. Verified digital parking payments through mobile applications and addressed citizen inquiries, contributing to improved community relations.
Hostess
Applebee’s Restaurant
Oct 2013 - Jun 2014 (8 months)
Greeted and seated guests to ensure a welcoming and efficient dining experience. Assisted servers by addressing customer needs and maintaining cleanliness in the dining area.
Sales Associate
Body Central
Aug 2012 - Oct 2013 (1 year 2 months)
Provided exceptional customer service and assisted shoppers with merchandise selection, enhancing overall shopping experience and supporting store sales objectives. Operated cash register and managed fitting rooms efficiently, contributing to achieving sales goals through effective visual merchandising.
Sales Associate
Spirit Halloween
Aug 2011 - Nov 2011 (3 months)
Assisted customers with product selection, enhancing their shopping experience and satisfaction. Supported store operations, including opening and closing procedures, contributing to a well-organized and appealing store environment.
Education
Degrees, certifications, and relevant coursework
McDonogh 35 Senior High School
High School Diploma, General Studies
Completed high school education with a focus on general studies. Gained foundational knowledge across various subjects.
Delgado Community College
General Studies, General Studies
Pursued general studies at Delgado Community College. Developed a broad understanding of academic disciplines.
Availability
Location
United StatesAuthorized to work in
Job categories
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