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Ilove youtube

@iloveyoutube

Customer-focused retail and service professional with 10 years' experience driving sales and satisfaction.

United States
Message

What I'm looking for

I seek customer-focused roles where I can drive sales, improve customer satisfaction, grow into retail or e-commerce management, and mentor teams.

I am a diligent customer service and retail professional with 10 years of experience across sales, management, and delivery roles. I build strong customer relationships, drive sales growth, and maintain high standards in merchandising and operations.

As CEO of my online beauty business, I manage product selection, order fulfillment, customer support, and personalized shopping experiences that encourage repeat business. I apply trend knowledge and individualized attention to enhance customer satisfaction and loyalty.

In retail leadership roles I have opened and closed stores, handled bank deposits and POS procedures, supervised teams, coordinated staffing, and consistently achieved top sales and improved store profitability. I also have hands-on experience in cash handling, merchandising, and resolving customer issues on the spot.

Complementing retail experience, I deliver packages for Amazon Flex and have restaurant hospitality experience as host, server and bartender. I bring strong communication, problem-solving, and organizational skills with a proven track record of dependable, customer-centered service.

Experience

Work history, roles, and key accomplishments

AF
Current

Package Delivery Driver

Amazon Flex

Apr 2021 - Present (4 years 6 months)

Delivered packages on established routes, maintained accurate delivery records and proof of delivery, and communicated status updates to customers to ensure timely service.

GA

Host / Server / Bartender

Game-X

Jun 2014 - Aug 2018 (4 years 2 months)

Greeted and seated guests, managed reservations and phone inquiries, upsold menu items, and provided beverage service while maintaining high standards of guest satisfaction.

Education

Degrees, certifications, and relevant coursework

MS

Maynard Jackson High School

High School Diploma, General Education

2014 - 2014

High school diploma awarded from Maynard Jackson High School in Atlanta, GA in 2014.

Tech stack

Software and tools used professionally

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Ilove youtube - Package Delivery Driver - Amazon Flex | Himalayas