Isis DucksonID
Open to opportunities

Isis Duckson

@isisduckson

Dedicated customer service professional with diverse management experience.

United States
Message

What I'm looking for

I am looking for a role that values customer service and offers growth opportunities.

I am a dedicated customer service professional with extensive experience in various roles, including management and front-line service. My journey began in the food service industry, where I honed my skills in customer interaction and team leadership. As an Assistant Manager at Taco Bell, I successfully trained employees and managed payroll, ensuring smooth operations and high customer satisfaction.

In addition to my management experience, I have worked in roles that required strong organizational skills and attention to detail, such as a Front Desk Receptionist at Family Dental LLC and a Cashier at Piggly Wiggly. My ability to handle customer inquiries and resolve issues efficiently has been a key factor in my success across different positions. I am passionate about providing exceptional service and creating positive experiences for customers.

Experience

Work history, roles, and key accomplishments

FL

Front Desk Receptionist

Family Dental LLC

Aug 2024 - Oct 2024 (2 months)

Managed patient insurance verification and appointment scheduling, ensuring efficient office operations. Provided comprehensive front desk support, enhancing patient experience and administrative flow.

AP

Customer Service Representative

Arise Platform

Jan 2023 - May 2024 (1 year 4 months)

Assisted customers with account access, loan and mortgage payments, and account deactivation. Provided detailed information on account balances and facilitated new card reorders.

PW

Cashier/Customer Service

Piggly Wiggly

Aug 2022 - Feb 2023 (6 months)

Processed customer transactions efficiently, including bagging and scanning groceries. Maintained organized and stocked shelves to ensure product availability.

BK

Manager

Burger King

Feb 2018 - Mar 2019 (1 year 1 month)

Oversaw daily store operations, including opening and closing procedures. Managed employee training, payroll, and inventory to ensure efficient and profitable operations.

Education

Degrees, certifications, and relevant coursework

AC

Agora Cyber Cs

High school diploma, General Studies

2012 - 2015

Completed high school education, gaining foundational knowledge across various subjects. Developed essential skills for further academic and professional pursuits.

Tech stack

Software and tools used professionally

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Isis Duckson - Front Desk Receptionist - Family Dental LLC | Himalayas