Open to opportunities

Andre House

@andrehouse

Message

Dedicated retail and customer service professional focused on exceptional service.

United States

Message

What I'm looking for

I am looking for a role that offers growth opportunities and values exceptional customer service.

I am a dedicated retail and customer service professional with extensive experience in dynamic roles that encourage personal growth and continuous learning. My passion lies in exceeding customer expectations and fostering a positive work environment. I am eager to utilize my skills to drive success and make a meaningful impact within the organization.

Currently, I work as a Delivery Associate at Amazon, where I safely operate delivery vehicles and efficiently use handheld devices for routing information. My previous roles include Sales Associate/Shift Lead at Chevron and Shift Manager at Walmart, where I supervised teams, addressed customer inquiries, and managed store operations. My experience has equipped me with strong leadership and communication skills, making me a dependable asset in any retail environment.

Experience

Work history, roles, and key accomplishments

Current

Delivery Associate

Current

Amazon (Smart Motion Logistics)

Jun 2023 - Present (2 years 1 month)

Safely operated delivery vehicle adhering to all safety norms. Efficiently used handheld device for routing information leading to successful deliveries. Navigated through diverse routes throughout the delivery area ensuring timely deliveries.

Navigation Handheld Device Operation

Sales Associate/Shift Lead

Chevron

Oct 2022 - Present (2 years 9 months)

Conducted training for new team members on store operations. Supervised up to three associates per shift ensuring smooth workflow.

Workflow Management Sales Customer Service

Shift Manager

Walmart

Jan 2021 - Present (4 years 6 months)

Oversaw and guided associates during shifts, ensuring tasks were completed efficiently and aligning with store goals. Addressed customer inquiries and complaints promptly, maintaining a positive shopping experience. Monitored store operations, including inventory levels, merchandising standards, and cleanliness, to meet company policies.

Customer Service Operational Management Merchandise

Merchandise Reset Associate

PL Marketing

Jul 2020 - Present (5 years)

Orchestrated merchandise resets and planograms as per client requirements. Fostered teamwork to meet project deadlines effectively.

Merchandise Reset Team Collaboration Project Management

Shift Lead

Kroger

Jun 2017 - Present (8 years 1 month)

Delivered superior customer service at checkout and proficiently handled cash transactions. Oversaw daily operations and ensured team efficiency. Drove sales by motivating the team, implementing promotional strategies, and monitoring key performance metrics.

Customer Service Team Leadership Sales Strategy

Education

Degrees, certifications, and relevant coursework

Haltom City High School

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge and skills across various subjects. Participated in extracurricular activities and prepared for future academic or career pursuits.