Temitope Temitope
@temitopetemitope
Customer service and broadcasting journalist helping teams deliver accurate, engaging stories and exceptional support.
NigeriaWhat I'm looking for
I’m a motivated professional with a background in broadcasting, journalism, and customer service. I combine content reporting, voiceover delivery, and media research with impeccable organizational skills and a strong focus on detail to balance multiple priorities.
In my customer-facing roles, I create customer accounts, resolve complaints and inquiries (in person and via email), and process requests accurately to ensure smooth onboarding and activation. I’ve also managed daily administrative operations—overseeing records, coordinating internal processes, and supporting team performance—while contributing on-site event and news reporting with verified, audience-ready storytelling.
Experience
Work history, roles, and key accomplishments
Customer Service
Lotus Bank
Jan 2022 - Jan 2025 (3 years)
Created customer accounts, assisted customers with banking needs, and handled account regularization updates. Processed ATM card requests and resolved customer complaints via in-person and email support.
Manager
Ndowka Group Of Companies
Jan 2020 - Present (6 years 6 months)
Oversaw daily administrative operations, ensuring coordination across departments and timely task execution. Managed staff performance, maintained internal records, and responded to customer email enquiries while coordinating internal processes.
Reporter
The Template
Jan 2018 - Present (8 years 6 months)
Covered events and news stories by gathering information on-site and meeting reporting deadlines. Produced voiceovers, conducted in-depth media research, and completed vox pop interviews in collaboration with the editorial team.
Education
Degrees, certifications, and relevant coursework
Nigerian Institute of Journalism
Postgraduate Diploma in Broadcasting Journalism, Broadcasting Journalism
Completed a Postgraduate Diploma in Broadcasting Journalism at the Nigerian Institute of Journalism.
Abraham Adesanya Polytechnic
Higher National Diploma in Mass Communication, Mass Communication
Completed a Higher National Diploma in Mass Communication at Abraham Adesanya Polytechnic.
Abraham Adesanya Polytechnic
National Diploma in Mass Communication, Mass Communication
Completed a National Diploma in Mass Communication at Abraham Adesanya Polytechnic.
Ojoku Senior High School
Senior School Certificate Examination, Secondary Education
Completed the Senior School Certificate Examination at Ojoku Senior High School.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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