Precious Nkem Boms
@preciousnkemboms
Skilled administrative professional with a passion for customer service.
NigeriaWhat I'm looking for
As a dedicated and tactful customer service officer, I have significant knowledge and experience in solving problems and providing an enjoyable experience for customers. With a strong background in mass communication, I am able to convey information clearly and concisely, both on and off camera. My experience as a radio personality has taught me the importance of prioritizing tasks and exceeding expectations.
Throughout my career, I have demonstrated my ability to work independently, manage multiple tasks, and provide excellent customer service. I am a quick learner, and my strong research skills enable me to stay up-to-date on the latest trends and developments in my field.
I am a team player with excellent interpersonal and communication skills, and I thrive in fast-paced environments where no two days are ever the same. I am excited to bring my skills and experience to a new role and contribute to the success of a dynamic team.
Experience
Work history, roles, and key accomplishments
Customer Care Representative
Metrodigital Limited (SLTV)
Jan 2023 - Aug 2023 (7 months)
Managed incoming calls and customer service enquiries, handled customer complaints, generated sales leads, and kept records of customer interactions.
Customer Care Representative
Metrodigital Limited (SLTV)
Jan 2023 - Aug 2023 (7 months)
Managed incoming calls and customer service enquiries, handled customer complaints, generated sales leads, and kept records of customer interactions.
Reporter
Rivers State Newspaper Corporation (The Tide Newspaper)
Nov 2021 - Nov 2022 (1 year)
Received assignments, evaluated news leads, conducted interviews, wrote stories according to prescribed editorial style, and performed miscellaneous job-related duties.
Reporter
Rivers State Newspaper Corporation (The Tide Newspaper)
Nov 2021 - Nov 2022 (1 year)
Received assignments, evaluated news leads, conducted interviews, wrote stories according to prescribed editorial style, and performed miscellaneous job-related duties.
Educator
Crystal Valley Modern High School
Jun 2019 - Jun 2020 (1 year)
Chose materials, developed lesson plans, assisted with development of improved seminars and training materials, and introduced extra-curricular activities.
Educator
Crystal Valley Modern High School
Jun 2019 - Jun 2020 (1 year)
Chose materials, developed lesson plans, assisted with development of improved seminars and training materials, and introduced extra-curricular activities.
Front Desk Receptionist
CSKR Hotels
Apr 2017 - Oct 2017 (6 months)
Maintained clear and accurate records of guest room bookings, computed guest billings, and received and transmitted messages for guests.
Front Desk Receptionist
CSKR Hotels
Apr 2017 - Oct 2017 (6 months)
Maintained clear and accurate records of guest room bookings, computed guest billings, and received and transmitted messages for guests.
On-air Personality
Silverbird Rhythm 93.7fm
Aug 2016 - Nov 2016 (3 months)
Researched topics, liaised with production and technical teams, read news and traffic reports, and interviewed guests.
On-air Personality
Silverbird Rhythm 93.7fm
Aug 2016 - Nov 2016 (3 months)
Researched topics, liaised with production and technical teams, read news and traffic reports, and interviewed guests.
Education
Degrees, certifications, and relevant coursework
Precious hasn't added their education
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