Temitope Maradesa
@temitopemaradesa
I support customers, records, and operations across insurance, healthcare, testing, and recycling environments.
NigeriaWhat I'm looking for
I've supported customer-facing and operational teams across Ontop Insurance Brokers, Mdaas Nigeria (Beacon Health Diagnostics), MOD IELTS, and Zist Recycling Global Limited.
At Mdaas Nigeria, I compiled, reviewed, and sent more than 50 diagnostic test results daily while maintaining confidentiality, accuracy, and report tracking. At Ontop Insurance Brokers, I processed insurance documentation, maintained remittance and pension records in Excel, and sent 20 insurance certificates daily.
I've coordinated and supervised more than 1,000 IELTS candidates, handled candidate registration and verification, and resolved inquiries and complaints professionally. My experience also includes quality control, product records, call handling, data entry, administrative support, and client communication.
I'm also trained in recycling and waste management, including waste segregation, upcycling, plastic reuse, biodigester systems, circular economy principles, EPR, and SDGs.
Experience
Work history, roles, and key accomplishments
Waste Recycling Assistant
Zist Recycling Global Limited
Dec 2025 - Feb 2026 (2 months)
Collected and sorted recyclable materials, maintained records, educated the community on waste segregation, and ensured compliance with environmental regulations.
Medical Report Dispatch Assistant
Mdaas Nigeria (Beacon Health Diagnostics)
Jan 2024 - Jan 2025 (1 year)
Compiled, reviewed, and dispatched over 50 diagnostic test results daily, ensuring confidentiality and accuracy, and communicated with patients via various channels.
Client Service Officer
Ontop Insurance Brokers
Jan 2023 - Dec 2023 (11 months)
Registered clients, generated debit/credit notes and receipts, processed insurance policies, and sent out 20 insurance certificates daily.
Control Officer
Cravings 'N' More
Jan 2021 - Dec 2022 (1 year 11 months)
Managed product ordering, scaling, and record keeping for over 30 new incoming products daily, and transferred products to the sales department.
Customer Service Representative
MOD IELTS
Jan 2018 - Dec 2020 (2 years 11 months)
Coordinated and supervised over 1,000 candidates for the International English Language Test, handled registrations, and resolved complaints.
Administrative Intern
National Library of Nigeria
Jan 2015 - Dec 2015 (11 months)
Maintained book records with ISBN/ISSN approval, assisted in indexing, cataloguing, and classification, and provided reference services to customers.
Administrative Intern
Radio Lagos / Eko FM Library
Jan 2014 - Dec 2014 (11 months)
Performed record keeping, webcast compiling, and account and sales management tasks.
Virtual Customer Service Representative
24hrs Financial Loan Investment
Jan 2014 - Dec 2014 (11 months)
Answered over 20 incoming calls daily, provided product information, investigated and resolved customer problems, and negotiated payment arrangements.
Administrative Intern
Lasaco Assurance Plc.
Jan 2012 - Dec 2012 (11 months)
Registered and kept records of over 100 bonds daily, sent out over 20 mails to customers, and assisted in preparing weekly reports.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Bachelor of Science, Library and Information Science
2016 -
Earned a Bachelor of Science in Library and Information Science from the University of Ilorin.
Lagos City Polytechnic
National Diploma, Business Administration
2011 -
Completed a National Diploma in Business Administration from Lagos City Polytechnic.
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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