Temiloluwa Odekunle
@temiloluwaodekunle
Dedicated Executive Assistant with expertise in customer relationship management.
What I'm looking for
I am an Executive Assistant and Virtual Assistant with a strong focus on building relationships and ensuring seamless operations. My experience spans across various sectors, including finance, manufacturing, and legal, where I have honed my skills in managing executive schedules, communications, and client relationships. I pride myself on my discretion, adaptability, and excellent communication skills, which allow me to thrive in dynamic environments.
In my recent role at Vend Capital, I supported executive leadership by managing schedules and communications with utmost professionalism. I successfully anticipated executive and client needs, which improved service delivery and built trust. My efforts in streamlining internal processes led to a 30% boost in scheduling efficiency. Additionally, my experience as a Digital Customer Care Representative at Latobak Print Factory allowed me to resolve 79% of digital inquiries within two business days, maintaining an 82% customer satisfaction rate.
With a Bachelor’s degree in History and International Studies from the University of Ilorin, Nigeria, and certifications in Customer Relationship Management and Virtual Assistant skills, I am well-equipped to support executives and enhance operational efficiency. I am passionate about contributing to organizational success through effective communication and relationship management.
Experience
Work history, roles, and key accomplishments
Executive/Personal Assistant
VEND CAPITAL
Jun 2023 - Mar 2025 (1 year 9 months)
Supported executive leadership by managing schedules, meetings, and communications with utmost professionalism. Anticipated executive and client needs, improving service delivery and building trust. Streamlined internal processes, boosting scheduling efficiency by 30%.
Digital Customer Care Representative
LATOBAK PRINT FACTORY
Nov 2022 - May 2023 (6 months)
Served as a first point of contact for digital inquiries, resolving 79% of issues within 2 business days. Managed CRM tools to track and respond to customer interactions, maintaining an 82% satisfaction rate. Ensured seamless communication between departments and clients.
Librarian / Admin Support
NIYI ISHOLA & CO
Jan 2022 - Oct 2022 (9 months)
Organized and maintained legal documents and internal files with 95% accuracy. Assisted senior partners with legal research and administrative support. Achieved a 10% cost reduction in operational library expenses through efficient budgeting.
Sales Manager / Administrative Support
ACE SUPERMARKET
Aug 2014 - Jul 2015 (11 months)
Handled both sales leadership and back-office operations, increasing team productivity and sales revenue. Led inventory oversight and customer relationship improvement, contributing to a 15% improvement in service delivery.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Bachelor of Arts, History and International Studies
2018 - 2021
Studied History and International Studies, focusing on the historical context of global interactions and the impact of international relations on contemporary issues.
Availability
Location
Authorized to work in
Job categories
Interested in hiring Temiloluwa ?
You can contact Temiloluwa and 90k+ other talented remote workers on Himalayas.
Message TemiloluwaFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
