WO
Open to opportunities

Wuraola Olorunyomi

@wuraolaolorunyomi

Highly organized Virtual Assistant with 7+ years of experience.

Nigeria
Message

What I'm looking for

I seek a dynamic role that allows me to leverage my organizational skills and contribute to business efficiency while fostering a collaborative work environment.

I am a highly organized and strategic Virtual Assistant with over 7 years of experience in providing remote administrative support and enhancing business operations. My expertise lies in managing executive schedules, travel arrangements, and customer relationship management, ensuring that every task is executed with precision and professionalism.

Throughout my career, I have demonstrated my ability to work effectively under pressure while implementing efficient systems for streamlined operations. My proficiency in Google Workspace, Microsoft Office Suite, and various CRM tools allows me to handle data management and documentation with ease. I pride myself on my attention to detail, adaptability, and discretion when dealing with confidential information, making me a reliable partner for any executive.

Experience

Work history, roles, and key accomplishments

ML

Customer Service Representative

Matrix Design & Works Ltd

Feb 2021 - Mar 2022 (1 year 1 month)

Managed customer inquiries and complaints, scheduled appointments, and provided after-sales support to ensure customer satisfaction. Demonstrated strong communication skills in handling service requests.

IN

Customer Service Representative (Inbound & Outbound)

iSON Xperience – MTN Nigeria

May 2019 - Feb 2021 (1 year 9 months)

Delivered exceptional customer support by handling high call volumes, maintaining client records, and providing technical assistance. Ensured customer satisfaction through effective issue resolution.

Education

Degrees, certifications, and relevant coursework

FO

Federal Polytechnic Offa

National Diploma, Library & Information Science

Completed a National Diploma (ND) in Library & Information Science, gaining foundational knowledge in information management and library operations.

Tech stack

Software and tools used professionally

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