Open to opportunities

Okozor Ebube

@okozorebube

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Dedicated virtual assistant with over 4 years of experience.

Nigeria

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What I'm looking for

I am looking for opportunities that allow me to utilize my virtual assistance skills in a supportive and growth-oriented environment.

I am a dedicated and results-oriented virtual assistant with over four years of experience providing comprehensive administrative support to clients across various industries. My proficiency in managing administrative tasks, organizing schedules, and coordinating projects has allowed me to deliver exceptional customer service consistently. I leverage technology and communication tools to streamline processes and enhance efficiency, ensuring that I meet and exceed client expectations.

Throughout my career, I have maintained confidentiality, exercised discretion, and adhered to strict deadlines. My experience includes roles as a General Virtual Assistant and Executive Assistant/Content Manager, where I have successfully managed social media interactions, provided hiring support, and handled inquiries while maintaining professional communication channels. I am passionate about utilizing my expertise in virtual assistance to support businesses in achieving their goals and objectives.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant/Content Manager

Current

Ethnic Express

Jan 2023 - Present (2 years 5 months)

Drafting and editing correspondence and reports, managing inquiries, and providing administrative support for projects. Responsible for scheduling and content planning, enhancing the executive's productivity.

Content Management Scheduling Project Coordination Communication Administrative Support Time Management Microsoft Office Problem Solving Strategic Planning

Current

General Virtual Assistant

Current

Remarkable Cleaning LTD

Jan 2023 - Present (2 years 5 months)

Managing social media interactions, providing hiring support, and ensuring smooth operations from booking to delivery. Responsible for scheduling customer bookings and interfacing with clients and contractors via various communication channels.

Social Media Management Email Communication Customer Service Scheduling Problem Solving Time Management Microsoft Office

Customer Relations Officer

Land Master Properties Development Limited

Jan 2022 - Jan 2023 (1 year)

Served as the frontline for customer inquiries, developed solutions for client-related problems, and ensured customer satisfaction. Led team members and maintained strong working relationships with clients.

Customer Service Team Leadership Problem Solving Communication Relationship Management Time Management Critical Thinking CRM Tools Conflict Resolution

Customer Support Representative

Travengo Travel and Tour

Jan 2020 - Jan 2021 (1 year)

Participated in database administration and website design while managing a customer support team. Oversaw customer support processes and resolved complaints efficiently.

Customer Support Database Administration Website Design Team Management Product Knowledge Training Communication Problem Solving

Communication Executive

Radio Nigeria Broadcasting Commission

Jan 2020 - Jan 2021 (1 year)

Pitched stories and press releases to enhance media coverage, monitored news programs, and developed internal communication strategies to engage employees.

Media Relations Content Creation Communication Strategy Social Media Management Monitoring Team Collaboration Critical Thinking Problem Solving

Administrative Executive

Juval Enterprise

May 2019 - Jan 2020 (8 months)

Managed office supplies, prepared reports on expenses, scheduled events, and maintained the company calendar. Responsible for preparing presentations using statistical data.

Office Management Report Preparation Scheduling Calendar Management Microsoft Office Time Management Communication Organizational Skills Problem Solving

Logistics Officer

Omacabs and Logistics

Jan 2018 - Jan 2019 (11 months)

Organized schedules and routes, directed transport activities, and monitored transport costs while overseeing security processes.

Route Planning Security Oversight Scheduling Team Coordination Problem Solving Communication Organizational Skills

Education

Degrees, certifications, and relevant coursework

Enugu State University of Science and Technology

Bachelor of Science, Mass Communication

2015 - 2019

Completed a Bachelor of Science in Mass Communication, focusing on media studies, communication theories, and practical skills in journalism and public relations.