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@chiamakaiwobinkpe
Dynamic professional with expertise in virtual assistance and data analytics.
I am a dynamic and results-driven professional with extensive experience in virtual assistance. My proven track record showcases my ability to achieve technical, business, and interpersonal goals, excelling tremendously in various roles. I am adept at leveraging my skills in data analytics and strategic planning to drive success and exceed organizational objectives.
Throughout my career, I have managed a team of 10, leading us to achieve great excellence and improve customer satisfaction ratings by 15%. I also played a pivotal role in increasing sales revenue by 20% within 10 months through targeted marketing campaigns. My dedication to advancing my career in executive assistance is evident in my continuous pursuit of knowledge and expertise in data analysis, which led to a promotion within just 12 months.
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Work history, roles, and key accomplishments
CFlead
Jul 2022 - Jan 2025 (2 years 6 months)
Responded to customer queries, provided product information, and processed orders and returns to enhance customer satisfaction.
The Tech Shop
Dec 2023 - Mar 2024 (3 months)
Directed customers to the appropriate departments for technical complaints, ensuring efficient resolution of issues.
The Gift Shop
Mar 2022 - Oct 2023 (1 year 7 months)
Responsible for creating engaging content to enhance the brand's online presence and engage with customers effectively.
Degrees, certifications, and relevant coursework
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