Looking for a job

Dabedochukwu Ojiegbe

@dabedochukwuojiegbe

Message

A Virtual Assistant with expertise in administrative support, and customer service.

Nigeria

Message

What I'm looking for

I am seeking a remote position where I can leverage my skills in administrative support, customer service, and task management to enhance team organization and efficiency. I value clear communication, consistency, and a positive work culture. I’m interested in positions that support ongoing growth, meaningful impact, and consistent contributions to the efficiency of business operations.

I’m a dedicated Virtual Assistant with a background in administrative support, customer service, and business operations. My experience has equipped me with strong organizational skills, attention to detail, and a proactive approach to solving problems. My career focus is on helping businesses stay productive by managing the day-to-day operations that keep things running smoothly. I’m particularly interested in remote work because it allows me to work flexibly while contributing meaningfully to global teams. Outside of work, I’m passionate about learning digital tools that improve productivity. I enjoy reading personal growth content. These interests keep me motivated to grow in the virtual workspace.

Experience

Work history, roles, and key accomplishments

Current

Founder & Operations Manager

Current

Twinkle Delight Solutions

Feb 2021 - Jul 2025 (4 years 5 months)

• Managed business operations, customer communication, order processing, and service delivery.
•Maintained and organized digital records and files using Google Drive, ensuring efficient document retrieval and storage.
• Scheduled meetings with suppliers, retailers, and clients, both virtually and in person.
• Used Google Calendar to coordinate appointments, and manage daily schedules.

Calendar Management Task Management File Management Email Organization Meeting Management Spreadsheet Skills Leadership Communication Skills Problem Solving Record keeping Event Planning

Human Resources Assistant

Hodge Auto Centre

May 2019 - Nov 2020 (1 year 6 months)

• Provided day-to-day administrative support to the HR department, including data entry, document preparation, and file organization.
• Scheduled interviews, team meetings, and onboarding sessions using Google Calendar and Zoom.
• Maintained accurate employee records, using Google Drive.
• Responded to employee inquiries via email and chat, demonstrating clear communication and timely follow-up.

Administrative Support Executive Assistant Calendar Management File Management Email Communication Data Entry Meeting Coordination

Customer Service and Sales

Smile Communications Nigeria Limited

Oct 2014 - Apr 2019 (4 years 6 months)

• Educated customers on products, services, policies, and procedures to enhance their experience and satisfaction.
• Maintained customer records and ensured accurate documentation of client interactions.
• Converted leads monthly through cold calls, walk-ins, and referrals.
•Resolved customers' issues by offering solutions and escalating complex issues to the appropriate units when necessary.

Communication Skills Time Management Problem Solving Virtual Support Services Sales

Customer Service Representative

MTN Nigeria

Jul 2009 - Apr 2014 (4 years 9 months)

•Maintained accurate records of interactions and solutions provided, using CRM systems and support tools.
• Resolved service-related issues and followed up with customers to ensure satisfaction.
• Contributed to improved customer trust and subscription growth through timely resolutions and product knowledge.
• Collaborated with other departments to escalate and resolve complex issues quickly.