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ARIJOVWODE TejiriAT
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ARIJOVWODE Tejiri

@tejiri-arijo

Virtual Assistant & Operations Support Specialist skilled in CRM management, workflow automation, scheduling, lead generation, and customer support.

Nigeria
Message

What I'm looking for

I’m looking for a remote-friendly operations or virtual assistant role where I can support business workflows, manage CRM/helpdesk systems, coordinate scheduling and customer support, and improve operational efficiency through organization, automation, and reliable communication.

I’m a Virtual Assistant and Operations Support professional with experience in logistics coordination, administrative support, CRM management, and workflow automation. I help businesses stay organized by improving communication, managing operational processes, and supporting customer-facing workflows.

My background includes coordinating 600+ deliveries with a 98% on-time success rate, improving internal request resolution speed through digital tracking systems, and optimizing scheduling workflows to increase operational efficiency. Alongside my logistics and admin experience, I’ve trained extensively in remote business operations tools including ClickUp, Trello, HubSpot, Freshdesk, Zendesk, Google Workspace, Calendly, Apollo, and Zapier.

I support teams with:

  • Calendar & inbox management

  • CRM updates and pipeline organization

  • Lead generation and appointment setting

  • Customer support and ticket handling

  • Workflow automation and task management

  • Reporting using Excel and SQL

  • Team coordination and operational support

I enjoy building organized systems, improving workflows, and helping remote teams operate more efficiently through reliable administrative and operations support.

Experience

Work history, roles, and key accomplishments

TL

Administrative & IT Support Officer

Transkredit Finance Company Limited

Feb 2025 - Dec 2025 (10 months)

Implemented a digital request tracking system that improved internal resolution speed by 25%. Provided Tier 1 IT support and set up hardware/software for 20+ onsite staff, and generated Excel-based operational reports for management decisions.

IC

Logistics & Operations

Independent Contractor

Feb 2021 - Nov 2024 (3 years 9 months)

Coordinated 600+ deliveries and achieved a 98% on-time success rate through structured scheduling and route optimization. Managed customer communication and issue resolution, maintained accurate inventory records, and improved scheduling efficiency by 30%+ through workflow restructuring.

Education

Degrees, certifications, and relevant coursework

University of Port Harcourt logoUH

University of Port Harcourt

Bachelor of Science, Physics (Electronics)

Earned a Bachelor of Science in Physics (Electronics) from the University of Port Harcourt in 2021.

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