I’m looking for a remote-friendly operations or virtual assistant role where I can support business workflows, manage CRM/helpdesk systems, coordinate scheduling and customer support, and improve operational efficiency through organization, automation, and reliable communication.
ARIJOVWODE Tejiri
@tejiri-arijo
Virtual Assistant & Operations Support Specialist skilled in CRM management, workflow automation, scheduling, lead generation, and customer support.
What I'm looking for
I’m a Virtual Assistant and Operations Support professional with experience in logistics coordination, administrative support, CRM management, and workflow automation. I help businesses stay organized by improving communication, managing operational processes, and supporting customer-facing workflows.
My background includes coordinating 600+ deliveries with a 98% on-time success rate, improving internal request resolution speed through digital tracking systems, and optimizing scheduling workflows to increase operational efficiency. Alongside my logistics and admin experience, I’ve trained extensively in remote business operations tools including ClickUp, Trello, HubSpot, Freshdesk, Zendesk, Google Workspace, Calendly, Apollo, and Zapier.
I support teams with:
Calendar & inbox management
CRM updates and pipeline organization
Lead generation and appointment setting
Customer support and ticket handling
Workflow automation and task management
Reporting using Excel and SQL
Team coordination and operational support
I enjoy building organized systems, improving workflows, and helping remote teams operate more efficiently through reliable administrative and operations support.
Experience
Work history, roles, and key accomplishments
Admin & Customer Support
Kapros Logistics Service
Oct 2025 - Present (7 months)
Monitored daily delivery schedules and dispatch status to ensure on-time distribution of client orders across multiple routes. Served as primary point of contact for corporate clients, resolved delivery issues, and compiled weekly operational performance reports.
Administrative & IT Support Officer
Transkredit Finance Company Limited
Feb 2025 - Dec 2025 (10 months)
Implemented a digital request tracking system that improved internal resolution speed by 25%. Provided Tier 1 IT support and set up hardware/software for 20+ onsite staff, and generated Excel-based operational reports for management decisions.
Logistics & Operations
Independent Contractor
Feb 2021 - Nov 2024 (3 years 9 months)
Coordinated 600+ deliveries and achieved a 98% on-time success rate through structured scheduling and route optimization. Managed customer communication and issue resolution, maintained accurate inventory records, and improved scheduling efficiency by 30%+ through workflow restructuring.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
Bachelor of Science, Physics (Electronics)
Earned a Bachelor of Science in Physics (Electronics) from the University of Port Harcourt in 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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