Jonah Akhimienmhonan
@jonahakhimienmhonan
Operations & administrative virtual assistant with 8+ years improving workflows, managing, and delivering reliable customer-focused service.
What I'm looking for
I’m an Operations & Administrative Virtual Assistant with over eight years of experience supporting business operations, executive administration, customer service, sales support, and workflow coordination across diverse industries. I’m highly organized, dependable, and proactive, and I help teams improve efficiency through structured administrative processes and clear communication.
Across my roles, I’ve managed calendars and coordinated meetings, maintained CRM systems, prepared operational reports, organized documentation, tracked tasks, and supported day-to-day business activities. I’m especially comfortable in fast-paced environments where attention to detail, adaptability, and handling multiple priorities without losing accuracy matter.
I specialize in streamlining administrative operations for executives, business owners, and remote teams—focusing on process improvement, better communication, and reliable on-time execution. I’m proficient with Microsoft Office Suite, Google Workspace, CRM platforms, and remote collaboration tools, and I’m interested in partnering with startups and remote-first organizations that value operational excellence and teamwork.
Experience
Work history, roles, and key accomplishments
Coordinated communication between sales teams, retail partners and store managers. Maintained inventory and operational records while preparing management reports. Supported promotional campaigns and resolved customer enquiries promptly.
Managed CRM records and client information to support sales operations. Prepared quotations, reports and documentation while coordinating client follow-ups. Maintained professional communication throughout the sales lifecycle.
Coordinated client onboarding and maintained accurate operational documentation. Resolved enquiries and supported billing documentation with timely follow-up. Prepared weekly operational reports for management.
Coordinated schedules between clients, warehouse teams and drivers. Maintained delivery documentation and operational records. Prepared daily reports supporting operational planning.
Administrative Officer
Mar 2012 - Aug 2012 (5 months)
Managed correspondence, records and databases while supporting front desk operations.
Administrative Officer
Aug 2010 - Sep 2010 (1 month)
Provided administrative, payroll and records management support.
Education
Degrees, certifications, and relevant coursework
Federal University of Technology, Owerri
Bachelor of Technology (BTech), Project Management Technology
2010 - 2014
Earned a Bachelor of Technology (BTech) in Project Management Technology from Federal University of Technology, Owerri from 2010 to 2014.
Lagos State University
Diploma, Mechanical Engineering
2007 - 2009
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
Skills
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